Event Security Guard (Non D-Licensed)

Job Title: Event Security Guard – (non-licensed)

Department: Event Security

Reports To: Security Supervisor

FLSA: Non-Exempt

Employment Type: Part-Time

Location: Amerant Bank arena

Job Summary:

The Event Security of Amerant Bank Arena and The Florida Panthers are hiring personable, attentive individuals looking for a part time, event-based job full of excitement. Each position is vital to our operation and we are looking for hardworking, customer-service oriented candidates to fill these positions. Our Event Security team members play a pivotal role in creating a safe environment for our guests from the moment they enter the arena until the moment they depart. While there are several Florida D-Licensed Event Security positions during a given event, this particular role does not require a Florida D Security License. Please note that D-License is preferred and non D-Licensed positions are limited based on events.

Hours include approximately 15-25 hours per week (hours per week may vary due to event schedule), mostly nights, weekends, and possibly holidays.

Essential Functions: 

• Monitoring of access to restricted areas, exterior doors to the arena, and maintaining a secure environment for our visitors
• Controlling guest & vendor access to the Arena whether inside the venue or outside
• Checking credentials to control employee and visitor access to the arena during events
• Monitor and respond to any security issues or potential risks that may arise during an event
• Provide excellent customer service to enhance Amerant Bank Arena experience
• Escorting of guests when needed
• Follow safety and security policies, programs, and procedures with the ability to manage crisis situations 
• Ability to handle radios, speaking openly and professionally demonstrating strong verbal and interpersonal skills with the ability to communicate effectively with other employees
• Report any and all incidents to Supervisor or Management
• Other duties as assigned

Qualifications:

• High School Diploma or Equivalent
• Previous experience in security, event staff, and/or customer service is strongly preferred
• Exhibit an upbeat, team first attitude, actively looking for ways to help people
• Passion to work with others and willingness to learn
• Excellent interpersonal, organizational, written and verbal communication skills
• Assertive, detail-oriented, team player with a professional demeanor
• Self-motivator with the ability to work alone if necessary
• Must have a flexible schedule and be available on weekend/overnights
• Have reliable transportation

Work Environment 
This position works in an arena where the noise level is generally high, crowd traffic is heavy, temperatures are variable – often cold; lights are bright or dark with occasional exposure to flashing lights and pyrotechnics. 

Position Type/Expected Hours of Work
This is a part-time, non-exempt, hourly position. Hours of work are based on event schedule and are mostly nights, weekends and occasional holidays. 

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