Event Shift Supervisor

Job Title: Event Shift Supervisor
Department: Housekeeping
Reports To:  Housekeeping Manager
FLSA: Non-Exempt
Employment Type: Full Time
Location: Amerant Bank Arena

Job Summary:
The Event Shift Supervisor is Full time employment. This role is responsible for the training and oversight of the inhouse and 3^rd Party event staff of housekeepers who ensure the timely and meticulous execution of custodial operations across the Amerant Bank Arena. Responsibilities include proper use and handling of cleaning products, chemicals and equipment, as well as inventory control and quality assurance. This position must work closely with all departments at the Amerant Bank Arena in order to ensure the best presentation of the facilities and excellent customer impressions.

Essential Duties and Responsibilities:

• Manage time and operations for inhouse event staff and 3^rd Party staff during all events.
• Manage supplies for all event shifts.
• Will support all supervisors and staff across all shifts as needed.
• Responsible for completing daily shift reports to communicate the challenges of each shift.
• Trains event staff in and ensures proper use and handling of cleaning products, chemicals, supplies and equipment throughout the complex. Maintains Manufacturer Safety Data Sheets for all products, chemicals and supplies as appropriate.
• Interfaces and coordinates with outside vendors as needed from time to time.
• Oversees the performance of a variety of cleaning and maintenance duties including but not limited to sweeping, mopping, shampooing, dusting, polishing, trash disposal, window cleaning and restocking of bathroom and other supplies.
• Maintains all types of cleaning machinery and equipment in good and safe working order.
• Conducts daily walkthroughs of entire complex to ensure cleanliness and identify areas in need of improvement or repair. Ensures the prompt correction of all deficits identified during these walkthroughs.
• Completes daily work orders as scheduled.
• Responsible for maintaining the appropriate level of sanitary, cleaning and other supplies. Creates and maintains effective inventory control systems to promptly identify and address potential loss or theft, and implement corrective measures.
• Assists in the preparation of annual budgets as they relate to areas of responsibility.
• Follows safety procedures and maintains a safe work environment.
• Will take part in weekly leadership meetings.
• Other duties as required.

Qualifications:

• Prior Custodial experience preferred
• Company Core competencies: work ethic, thriving in adversity, and empathy.
• Must understand and comply with company policies.
• Responds positively to management direction.
• Maintain neat and presentable attire during work hours.
• Committed to excellent work habits.
• Ability to listen effectively, take and follow instructions.

• Able to work in large crowds.
• Excellent verbal communication and intrapersonal skills. Must be able to follow instructions and provide information to other when needed.
• Punctual, dependable, and excellent work attendance required.
• Able to lift 25 lbs. without accommodation.
• Sound organizational and time management skills.
• Job reliability, diligence, dedication, and attention to detail.

• This is part time, hourly position based on events and hockey season.
• Must be able to work evenings, weekends, holidays.

Expected Hours of Work:
This is a non-exempt (hourly) position. Must be able to work flexible hours, nights, weekends, and holidays as needed.

Position Type(s):

• Floor attendants, Compactor Tech

Work Environment:

This position works in an arena where the noise level is generally high, crowd traffic is heavy, temperatures are variable – often cold; lights are bright or dark with occasional exposure to pyrotechnics.

Physical Demands:

Climbing - Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.

Balancing - Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.

Stooping - Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.

Kneeling - Bending legs at knee to come to a rest on knee or knees.

Crouching - Bending the body downward and forward by bending leg and spine.

Reaching - Extending hand(s) and arm(s) in any direction.

Standing - Particularly for sustained periods of time.

Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.

Pulling - Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.

Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.

Grasping - Applying pressure to an object with the fingers and palm.

Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.

Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
 

Repetitive motion - Substantial movements (motions) of the wrists, hands, and/or fingers.