What are the responsibilities and job description for the Guest Service Ice Monitor Representative - IceDen position at The Florida Panthers?
Job Title: Guest Service Ice Monitor Representative - IceDen
Department: Guest Service
Reports To: Guest Service Manager
FLSA: Exempt or Non-Exempt
Employment Type: Part-Time
Location: Panthers IceDen- Coral Springs
Job Summary:
A Guest Service Ice Monitor representative’s primary focus is to monitor the ice during all public skating sessions to ensure safe and fun environment for all participants.
Essential Duties and Responsibilities:
- Monitors all public session skating events both on and off the ice.
- Assists in the general maintenance and upkeep of the ice arena area including sweeping, cleaning, and other custodial duties to ensure the overall cleanliness of Panthers Iceden lobby and rentals areas.
- During public skating, issues skates and monitor the skate rental counter.
- Maintains rental skates.
- Supervises skating to ensure safe operations.
- Always provides excellent customer service and ensures that all policies are properly implemented.
- Knows emergency procedures for building and evacuation plan.
- Performs additional duties as required.
Qualifications:
- 16 or older, college student preferred
- Strong Ice-Skating skills; must be able to skate and pass a skating test.
- Effective leadership skills
- Must have a positive attitude and be willing to work
- Prior Ice-Skating rink experience preferred.
- Professional appearance and presentation
- Comfortable working in a fast-paced environment
- Must be able to lift items up to 50 pounds
- Must be available to work Friday nights and weekends.
Position Type/Expected Hours of Work:
This is a non-exempt position. Must have flexible hours with the ability to work nights, weekends and holidays as needed.
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