What are the responsibilities and job description for the Upcoming Vacancy - SNAP Outreach Supervisor position at The Food Bank of Northern Nevada Inc?
Description
***This position is being posted in advance of an upcoming vacancy. The current team member in this role will be starting a new exiting chapter in their live, and we are beginning our search now to ensure a smooth and thoughtful transition. While we are actively reviewing applications, the selected candidate will not be officially hired until the second week of May. We appreciate your interest and patience as we plan ahead to maintain continuity and support for our team.
At the Food Bank of Northern Nevada, we believe that no one should go hungry—not today, not ever. Hunger isn’t just about food; it’s about dignity, opportunity, and the power of community. Every meal we provide is a step toward hope, a step toward equity, and a step toward a future where food insecurity is no longer a reality.
We’re not just a food bank—we’re a movement. A team of dedicated individuals, rowing together, driven by a shared commitment to making a real, measurable impact. Every role here, from warehouse operations to community outreach, is part of a bigger mission—Feeding the hungry today and solving hunger for tomorrow through community partnership
This is not the place to chase titles, clock in for a paycheck, or climb a corporate ladder. This is the place for people who care deeply, work hard, and stand together—because the work we do is bigger than any one of us. If you’re looking to be part of a team that values purpose over prestige and collaboration over competition, we’d love to have you on board. At the Food Bank of Northern Nevada, we don’t just feed people—we fuel change. Come be a part of something greater; were not just a paycheck!
* We are a safety- sensitive, drug free workplace
Requirements
Job Purpose:
The position of Supplemental Nutrition Assistance (SNAP) Outreach Supervisor is responsible for oversight of all direct SNAP Outreach. This is a working supervisor position that is responsible for leading the SNAP team and managing the state-led SNAP programming at The Food Bank of Northern Nevada (FBNN). This position will work with the Nevada Department of Welfare and Supportive Services (DWSS) to create a cohesive partnership that allows the SNAP Outreach Team to effectively assist potential SNAP clients in eligibility prescreening, application assistance and conducting SNAP interviews. The SNAP Outreach Supervisor will work to foster a positive image of the SNAP Program to encourage Community Partners and agencies to include SNAP Outreach into their current organizational resources.
Special Conditions or Certifications of Employment:
- Valid Nevada driver’s license and proof of insurance.
- Pre-employment Background Check Required
- Pre-employment Drug Screen Required
Required Education and Experience
- Bilingual Spanish skills.
- Bachelor’s degree in public health or Community Health Field or equivalent.
- Community Health Worker Certified.
- Willing to complete the SNAP Application Assistance and Initial Interview Training.
- Willing to complete CPR Certification.
Preferred Skills & Experience
- Bachelor’s or master’s degree in public health or Community Health Field or equivalent non-profit or social service experience.
- SNAP Outreach and client interviewing experience.
- Experience working with diverse populations.
Essential Duties include but are not limited to:
- Lead day- to- day efforts for SNAP Outreach Program, including but not limited to:
- Manage SNAP Outreach grant, including relationship with DWSS, grant reporting, and record-keeping.
- Reach out to community partners for potential new sites in order to keep the SNAP team updated and relevant to our population.
- Provide the SNAP Outreach calendar to partners on a monthly basis and create monthly work schedule for SNAP Outreach staff.
- Work with SNAP Outreach staff to assist with applications or clients that need elevated attention.
- Work with DWSS to complete and submit weekly and monthly application reports, as well as submission of telephonic signatures.
- Attend quarterly SNAP Demonstration Project calls with DWSS.
- Growth and development of the SNAP Outreach Program:
- Attend any conferences or meetings that provide information on SNAP or may bring benefits to the SNAP Outreach team.
- Provide ongoing training to community agencies throughout Northern Nevada to conduct SNAP eligibility prescreening and application assistance in their own necessary and appropriate communities.
- Responsible for all direct SNAP Outreach activities to increase access and participation in the SNAP Program including:
- Provide all potential SNAP clients with eligibility prescreening, application assistance, and conduct SNAP interviews.
- Distribution of SNAP promotional materials and advertising.
- Assist to special events such as health fairs upon request; to be conducted during or outside working hours at selected locations.
- Perform other job functions as requested or assigned. This may include assisting with other FBNN programs, activities, and special events.
Knowledge/Skills/Abilities:
- Knowledge and understanding of federal feeding programming requirements.
- Ability to strategize and develop program changes that support community need.
- Ability to create, manage, and adjust program and organization budgets.
- Ability to create and manage work plans.
- Strong management and leadership skills.
- Ability to lead a diverse group of talented team members.
- Excellent communication skills, both written and verbal including proper phone etiquette.
- Able to take direction well, using active listening skills, asking questions and taking notes if necessary.
- Demonstrated track record in managing multiple tasks and/or projects.
- Able to communicate complex information clearly.
- Ability to work independently.
- Intermediate to advance skills in using Microsoft Office (database, word processing, spreadsheet, email) and utilizing internet-based systems, online meeting platforms.
- Skilled in research and data review, analysis and reporting.
- Excellent public relations and customer service skills.
- Ability to perform as an effective, positive team member.
- Impeccable ethical business practices.
- Maintain a professional demeanor.
- Effective public speaking, presentation skills, and phone etiquette.
- Ethical and legal business practices.
Supervisory Responsibility
This position has direct oversight over the SNAP Outreach Team, both Washoe County and rural staff members.
Work Environment/ Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is required to use hands to operate computer a significant portion of the day.
- Ability to lift and carry 50 lbs.
- Ability to stand for extended periods of time.
Position Type/Expected Hours of Work
This is a full-time position. Normal days and hours of work are Monday through Friday 7:00 am to 3:30 pm. Days and hours may vary from normal schedule when program schedule adjusts, or other special events arise.
Travel
Local travel to various events may be required.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- 403/b Retirement savings plan
- Paid time off and holidays
- Training and professional development opportunities
- Friendly and collaborative work environment
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO Statement:
The Food Bank of Northern Nevada provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Food Bank of Northern Nevada complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. I understand that any misrepresentation, falsification, or material omission of information in this certification or my employment application may result in denial of employment or, if I am hired, my immediate dismissal from employment.
Salary Description:
$23.00 - $33.42
Salary : $23 - $33
