What are the responsibilities and job description for the Host/Hostess position at THE FOOD MARKET?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional dining experience. Your ability to communicate effectively and manage guest flow will be essential in maintaining the high standards of our restaurant.
Duties
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and maintain an accurate waitlist during busy periods.
- Provide menus and inform guests of daily specials or promotions.
- Answer phone calls with professionalism, taking reservations and providing information about the restaurant.
- Collaborate with servers and kitchen staff to ensure smooth service and guest satisfaction.
- Monitor dining room activity to ensure efficient seating and turnover.
- Address guest inquiries or concerns promptly and courteously, ensuring a positive experience.
- Maintain cleanliness and organization at the host stand and dining area.
Requirements
- Previous experience in a restaurant or food service environment is preferred.
- Strong guest service skills with a focus on hospitality and customer satisfaction.
- Excellent communication skills, both verbal and written, with a friendly demeanor.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Strong phone etiquette for handling reservations and inquiries.
- A positive attitude, team-oriented mindset, and willingness to learn are essential for success in this role.
Join us as we strive to provide an exceptional dining experience for every guest!
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $15 - $17
