What are the responsibilities and job description for the Hospitality Services Coordinator position at The Fort Restaurant?
Job Responsibilities:
The Dining Room Supervisor will be responsible for managing the dining room operations at The Fort Restaurant, ensuring exceptional guest satisfaction and service excellence. This role requires strong leadership and communication skills to lead a team of employees, coordinate with the back-of-house staff, and provide excellent customer service.
Key Performance Indicators (KPIs):
- Guest satisfaction scores.
- Sales growth.
- Employee engagement and retention.
- Operational efficiency and productivity.
Requirements:
- Minimum 2 years of experience in restaurant management, preferably in a fine dining setting.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment, prioritize tasks, and manage multiple responsibilities.
- Knowledge of food safety and sanitation procedures.
- Familiarity with point-of-sale systems and other restaurant technology.
Benefits:
The Fort Restaurant offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.