Job Description
Job Description
The Assistant Manager - Production assists the General Manager in sorting, evaluating, and pricing all donated items. These items include clothing, shoes and accessories, domestics, showcase, and household goods.
The Assistant Manager supports the training and supervision of program participants assigned to the thrift store. Training includes Employment Readiness overview, specific assignment training (staff and program participants), sales, recycling, and discarding.
The Assistant Manager will meet with the General Manager and team to discuss program participants' evaluations, recognitions, and disciplinary issues.
The Assistant Manager must hold to the mission, vision, and core values of The Foundry and be willing to sign The Foundry's Statement of Faith. The Manager reports directly to General Manager and is responsible for upholding the policies the Board of Directors set forth. The Manager's responsibilities include but are not limited to the duties defined in this description.
Responsibility Description
Staff Management – Assist General Manager :
Coach and mentor staff to meet professional development goals
- Manage the team workflow by planning workloads, allocating tasks, and
monitoring progress against goals
Oversee staff schedules to maintain coverage during all hours of operation within your departmentCommunicate with team members regarding new initiatives, policy revisions, and ministry updatesMaintain safety standards by complying with operational objectives, ministrytraining, and reporting procedures
Responsible for relaying and confirming receipt of all Foundry-wide emergency messages to those in your departmentStore Management :
Support the General Manager in the daily operations, including daily depositsand reports
Oversee all store and production operations in the absence of the GeneralManager
Serve as the store liaison to the Assistant Manager - Warehouse in the absence of the General ManagerEnsure that staff, program participants, and customers follow all store procedures and protocolResponsible for maintaining a neat, orderly, and clean production area at alltimes
Communicate with Farm program staff on issues that concern both departments of the ministry needs when necessaryPromote a collegial atmosphere within all thrift store departments, workingcooperatively with team members to help them and the department attain their
overall goals
Collaborate with General Manager and staff to meet daily, weekly, and monthly production goals and metricsAssist General Manager in the staging of inventory in designated productionareas
Production Management :
Oversee the daily operations of the Production departmentEnsure that staff and program participants follow all procedures and protocolsResponsible for maintaining a neat, orderly, and clean production area at alltimes
Collaborate with General Manager and staff to meet daily, weekly, and monthly production goals and metricsEmployment Readiness :
Liaison between the store and Farm; attend scheduled meetings as requested by the Farm Director and General ManagerEnsure that program participants consistently provide exemplary customerservice
Communicate with Farm program staff on issues and concernsEvaluate program participants per program phase guidelines and participate in weekly phase meetings (in person or via teleconferencing)Submit program participant G.R.O.W. action requests as neededAssist in the supervision, placement, training, and cross-training of all program participants assigned to ProductionProvide workforce training to participants in soft and technical skills whenapplicable.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Education :
High School Diploma, High School Equivalency Certificate, or GEDExperience :
One (1) year of experience in retail managementOne (1) year of experience in thrift store sales, Production, and serviceRequirements :
Able to use a computer / tablet to perform job duties.Must be able to work required overtime as assigned by General Manager,including but not limited to evening shifts and special events.
Physical demands of this position include extensive standing and walking, lifting to 50 pounds regularly, and pushing and pulling bins, racks, and carts to 1,000 pounds with assistance.You must be able to bend, stoop, crouch, and climb a step ladder approximately three feet in height to reach materials.You must be able to work in a retail and warehouse environment, includingexposure to dust and fluctuating temperatures.
You must express yourself verbally and accurately, loudly, or quickly conveyverbal instructions.
You must hear and understand speech in person, via telephone or other devices, and recognize work-associated sounds such as vehicle horns or emergency sirens.You must have near and far visual acuity and clear peripheral vision.Strong interpersonal skills.Proven ability to resolve issues calmly and efficiently.Servant leader.Quick learner and enjoys the challenge of taking on new assignments.Willingness to be a team player.Staff members of The Foundry Ministries choose to participate in our grace based environment by :
Modeling Christ-like attributes and values through actions, words, and attitudesMaintaining a safe, transparent, and healing environment based on grace, truth, love, trust, and authenticity without fearEmbracing the accountability process that leads to personal self-evaluationTeaching and mentoring program participants, volunteers, and peers at everyopportunity by using biblical precepts
Building healthy, loving, and compassionate relationships with programparticipants, volunteers, visitors, and staff while establishing healthy and safe
boundaries
Maintaining a personal lifestyle of integrity, honesty, and responsibilityPraying with program participants, volunteers, guests, and staffLIMITATIONS AND DISCLAIMERS
The above responsibility description defines this position's general nature and duties. It is a partial list of required responsibilities, duties, and skills.
All responsibilities are subject to possible modification to accommodate individuals with disabilities reasonably. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other staff members.
This responsibility description does not state or imply that these are the only duties to be performed by the staff member. Staff members must follow any other responsibility related instructions and perform other responsibilities requested by their supervisor in compliance with Federal and State Laws.
Requirements are representative of minimum levels of knowledge, skills, and abilities.
The staff member must possess the skills or aptitudes to perform each duty proficiently to perform this position successfully. Continued employment remains on an "at-will" basis.
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