Assistant Manager - Production

The Assistant Manager - Production assists the General Manager in sorting, evaluating, and pricing all donated items. These items include clothing, shoes and accessories, domestics, showcase, and household goods.

The Assistant Manager supports the training and supervision of program participants assigned to the thrift store. Training includes Employment Readiness overview, specific assignment training (staff and program participants), sales, recycling, and discarding.

The Assistant Manager will meet with the General Manager and team to discuss program participants' evaluations, recognitions, and disciplinary issues.

The Assistant Manager must hold to the mission, vision, and core values of The Foundry and be willing to sign The Foundry's Statement of Faith. The Manager reports directly to General Manager and is responsible for upholding the policies the Board of Directors set forth. The Manager's responsibilities include but are not limited to the duties defined in this description.

Responsibility Description

Staff Management – Assist General Manager:

Coach and mentor staff to meet professional development goals

• Manage the team workflow by planning workloads, allocating tasks, and

monitoring progress against goals

• Oversee staff schedules to maintain coverage during all hours of operation within your department

• Communicate with team members regarding new initiatives, policy revisions, and ministry updates

• Maintain safety standards by complying with operational objectives, ministry

training, and reporting procedures

• Responsible for relaying and confirming receipt of all Foundry-wide emergency messages to those in your department

Store Management:

• Support the General Manager in the daily operations, including daily deposits

and reports

• Oversee all store and production operations in the absence of the General

Manager

• Serve as the store liaison to the Assistant Manager - Warehouse in the absence of the General Manager

• Ensure that staff, program participants, and customers follow all store procedures and protocol

• Responsible for maintaining a neat, orderly, and clean production area at all

times

• Communicate with Farm program staff on issues that concern both departments of the ministry needs when necessary

• Promote a collegial atmosphere within all thrift store departments, working

cooperatively with team members to help them and the department attain their

overall goals

• Collaborate with General Manager and staff to meet daily, weekly, and monthly production goals and metrics

• Assist General Manager in the staging of inventory in designated production

areas

Production Management:

• Oversee the daily operations of the Production department

• Ensure that staff and program participants follow all procedures and protocols

• Responsible for maintaining a neat, orderly, and clean production area at all

times

• Collaborate with General Manager and staff to meet daily, weekly, and monthly production goals and metrics

Employment Readiness:

• Liaison between the store and Farm; attend scheduled meetings as requested by the Farm Director and General Manager

• Ensure that program participants consistently provide exemplary customer

service

• Communicate with Farm program staff on issues and concerns

• Evaluate program participants per program phase guidelines and participate in weekly phase meetings (in person or via teleconferencing)

• Submit program participant G.R.O.W. action requests as needed

• Assist in the supervision, placement, training, and cross-training of all program participants assigned to Production

• Provide workforce training to participants in soft and technical skills when

applicable.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Education:

• High School Diploma, High School Equivalency Certificate, or GED

Experience:

• One (1) year of experience in retail management

• One (1) year of experience in thrift store sales, Production, and service

Requirements:

• Able to use a computer/tablet to perform job duties.

• Must be able to work required overtime as assigned by General Manager,

including but not limited to evening shifts and special events.

• Physical demands of this position include extensive standing and walking, lifting to 50 pounds regularly, and pushing and pulling bins, racks, and carts to 1,000 pounds with assistance.

• You must be able to bend, stoop, crouch, and climb a step ladder approximately three feet in height to reach materials.

• You must be able to work in a retail and warehouse environment, including

exposure to dust and fluctuating temperatures.

• You must express yourself verbally and accurately, loudly, or quickly convey

verbal instructions.

• You must hear and understand speech in person, via telephone or other devices, and recognize work-associated sounds such as vehicle horns or emergency sirens.

• You must have near and far visual acuity and clear peripheral vision.

• Strong interpersonal skills.

• Proven ability to resolve issues calmly and efficiently.

• Servant leader.

• Quick learner and enjoys the challenge of taking on new assignments.

• Willingness to be a team player.

Staff members of The Foundry Ministries choose to participate in our grace based environment by:

• Modeling Christ-like attributes and values through actions, words, and attitudes

• Maintaining a safe, transparent, and healing environment based on grace, truth, love, trust, and authenticity without fear

• Embracing the accountability process that leads to personal self-evaluation

• Teaching and mentoring program participants, volunteers, and peers at every

opportunity by using biblical precepts

• Building healthy, loving, and compassionate relationships with program

participants, volunteers, visitors, and staff while establishing healthy and safe

boundaries

• Maintaining a personal lifestyle of integrity, honesty, and responsibility

• Praying with program participants, volunteers, guests, and staff

LIMITATIONS AND DISCLAIMERS

The above responsibility description defines this position's general nature and duties. It is a partial list of required responsibilities, duties, and skills.

All responsibilities are subject to possible modification to accommodate individuals with disabilities reasonably. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other staff members.

This responsibility description does not state or imply that these are the only duties to be performed by the staff member. Staff members must follow any other responsibility related instructions and perform other responsibilities requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills, and abilities.

The staff member must possess the skills or aptitudes to perform each duty proficiently to perform this position successfully. Continued employment remains on an "at-will" basis.

401k, Dental Insurance, Life Insurance, Medical Insurance, Vision