What are the responsibilities and job description for the Customer Service Specialist position at The Fountain Group?
Customer Service Specialist
- Will consider fully remote only in PST/AZ time zones
- TEMPE, AZ – highly prefer local candidates (hybrid)
- 2 shifts available: 6-230 and 10-6pst
Pay Rate: $23.00 per hour W2
Duration: 6 months; extendable / potential to convert
Schedule: M-F, 40 hours per week
- You will support hourly and daily quality management and support across our Corporate and Catering programs - a growing space within our company.
- You will execute and provide feedback on standard operating procedures, master internal tools, and interact with customers, merchants, and Drivers on a regular basis.
- Your work will be critical to Emerging Categories operations as you work to detect fulfillment challenges before they become widespread and persistent.
- You will be an active contributor to helping launch new pilot initiatives, as we test and build this business.
Qualifications:
- 2 years of experience
- ***Food Service industry is highly preferred***
- High School Diploma is required
- Nice to have tech tools: Salesforce, Slack, Google Sheets, Gmail
Salary : $23