What are the responsibilities and job description for the Medical Receptionist position at The Fountain Group?
Medical Receptionist , Direct Hire
About the Role: Join our team as a Medical Receptionist, an essential role that supports operational excellence at our clinic. Your primary responsibility will be to ensure smooth and timely daily operations, with a strong emphasis on exceptional customer/patient care, privacy, compliance, and thriving in a dynamic health setting.
Key Responsibilities:
- Welcome patients and conduct check-in with required forms.
- Collaborate with leadership to provide seamless and integrated service to our patients.
- Lead the scheduling and patient visit coordination functions within the practice management system.
- Ensure our patients are always delighted with the level of care they receive.
- Act as an ambassador in the local community by nurturing relationships with other healthcare providers, social/community organizations, and marketing partners.
- Working hours include morning, night, or weekend hours.
Skills and Qualifications:
- Experience in a patient-facing or customer-facing position.
- Excellent patient or customer service and communication skills.
- A flexible and positive attitude.
- A proactive and adaptable working style; able to cover tasks as they arise.
- Impeccable judgment.
- Proficient PC skills.
- Medical Assistant Certification (preferred).
- High school diploma or GED required (bachelor’s degree preferred).
- A Basic Life Saving (BLS) Certification required (can obtain upon offer)
- An active Arizona fingerprint clearance card.
Education:
- High school diploma or GED required (bachelor’s degree preferred).
