What are the responsibilities and job description for the Front Desk Receptionist/Concierge - Part Time. position at The Fountains of Hope?
We are looking for a customer service focused, friendly, professional, dynamic person to fill our concierge position. Flexible Hours available.
Benefits of working at a Fountains of Hope:
- Employee Recognition Program
- Employee Referral Incentives
- Flexible Schedules
Did you know?
We are a Certified™ Great Place to Work!
A fun and easy position with no late hours!
1.Greet visitors seeking information about the property. Be responsive to the needs of people who inquire about the property and/or who are in the building for meetings with administrative personnel. Direct visitors to appropriate office or resident apartment.
2. Responsible for assisting residents, family members, and guests with general requests.
3. Responsible for arranging for tours of the property for individuals making spontaneous visits or those that have made an appointment for the tour.
4. Answer telephones, record and channel information, direct calls to appropriate individual or department, relay messages in a timely, clear, polite concise and professional manner.
5. Display knowledge of the services and programs and other pertinent information regarding the property. Call to invite families personally to all events.
6. Responsible for all administrative task related to the business office.
7. Process incoming property mail and distribute mail to appropriate mailboxes.
8. Maintain reception area in a neat and orderly fashion. Ensure that reception desk and lobby has current property literature on display. Ensure that lobby is free of excessive or outdated literature. Ensure that coffee and/or refreshments are fresh and readily available.
9. Be responsive to residents’ concerns, including responding immediately to emergency calls and notifying the appropriate persons or agencies as warranted. p
10. Provide support to community’s marketing efforts through positive/friendly interaction during all property tours and telephone contact with the public, and as directed by a supervisor.
11. Communicate any observed or suspected resident change of condition to a supervisor immediately.
14. Maintain a safe and secure environment for all staff, residents and guests, following established safety standards.
15. Encourage teamwork through cooperative interactions with co-workers and other departments.
16. Support a positive and professional image for the community we serve.
Job Type: Part-time
Pay: From $17.00 per hour
Benefits:
- Referral program
Schedule:
- 8 hour shift
- Monday to Friday
- Morning shift
Application Question(s):
- Are you able to pass a background screening?
Work Location: In person
Salary : $17