What are the responsibilities and job description for the Truss Field Representative position at The Franklin Group?

Job Description

Description :

Let’s share a little about FBS and then we welcome you to apply :

We are so proud to be 100% Employee Owned. We hire owners, not employees! This means that employees earn ownership in our company through their work and build their net worth based on the company’s change in value over time.
For our sixth consecutive year, we ranked in Idaho's Top 10 Best Places to Work .
Franklin Building Supply is a lumber and building material company that has been in business for more than 45 years. We have locations spread across Idaho and one in Nevada.
We supply just about everything besides plumbing and electrical to build homes. Our focus is on serving professional home builders. Along with supplying materials, we install a wide range of products including framing, overhead doors, insulation, gutters, siding, and more. We also manufacture trusses, cabinets, doors, and granite countertops.
Our company is full of outstanding people who have worked for Franklin Building Supply for 10, 20, or 30 years. We’re working harder than anyone else in our market to get better every day, adding value for customers and improving the value of our company for our employee-owners.
We are committed to working safer, smarter, and more efficiently than ever before. We are investing significant tools, equipment, training, and positions like this to help our team reach its potential.
Along with competitive compensation, we offer competitive benefits that would be expected including medical / Rx, vision and dental insurance, 401(k), paid time off, holiday pay, disability & life insurance, etc.

Primary Purpose : Serve as the on-site representative for the Truss Division, ensuring accurate measurements, effective communication, and high-quality service for customers and construction teams.

Key Duties and Responsibilities : Jobsite Measurement & Verification :

Accurately measure foundations, jobsites, and additions to ensure precision in truss installation.

Verify jobsite status against provided documentation from the Truss Design Department.

Assess jobsite accessibility and locations as needed.

Communication & Coordination :

Convey truss design information to framers and builders on-site.

Communicate effectively with builders, subcontractors, and internal teams.

Participate in scheduled meetings and training sessions to stay updated on industry practices.

Problem-Solving & Issue Resolution :

Identify and verify repair issues, ensuring proper execution of necessary fixes.

Assist in production, design, and delivery troubleshooting to prevent delays.

Adapt to changes and adjust schedules to address urgent needs.

Customer Service & Professionalism :

Maintain a high level of customer service, ensuring satisfaction and professionalism.

Represent the Truss Division positively in all interactions.

Exhibit strong leadership, teamwork, and a problem-solving mindset.

Requirements : Requirements :

Driver’s License : Possess a valid driver’s license with a clean driving record.

Decision-Making Skills : Ability to assess situations and make sound judgments independently.

Problem-Solving Ability : Strong critical-thinking skills to resolve jobsite challenges effectively.

Professionalism : Maintain a respectful and approachable attitude, representing the company positively.

Flexibility : Willingness to modify your daily schedule to accommodate urgent site issues.

Goal-Oriented : Ability to set, prioritize, and achieve objectives efficiently.

Time Management : Capable of juggling multiple tasks and thriving under pressure.

Leadership : Strong ability to lead and collaborate with various teams.

Strongly Preferred :

Roof Truss Experience : Prior experience working with trusses is highly advantageous.

Computer Skills : Familiarity with Outlook, Word, Excel, and truss design software.

Construction Knowledge : Understanding of general construction practices and materials.

Measurement & Tool Proficiency : Ability to use measuring tools and hand tools effectively.

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Truss Field Representative

What are the responsibilities and job description for the Truss Field Representative position at The Franklin Group?

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