What are the responsibilities and job description for the Customer Service Admin position at The French Agency?
Job Title: Customer Service Administrator (Temporary)
Location: Mesa, AZ
Duration: 3-6 months
About the Role:
A leading provider of commercial and industrial cleaning services, is seeking a Customer Service Administrator to support our team during a maternity leave coverage. This temporary position is crucial in ensuring smooth internal operations, primarily working with operations managers and the accounts receivable (AR) team to facilitate invoicing and internal customer support.
Key Responsibilities:
- Collaborate with operations managers to ensure all necessary information is available for timely and accurate invoicing.
- Work closely with the Accounts Receivable clerk, assisting with AR functions as needed.
- Handle internal customer service requests, ensuring operations have the support required for seamless workflow.
- Maintain organized records and documentation related to invoicing and AR processes.
- Support general administrative duties to maintain efficiency in the office.
Qualifications & Skills:
- Previous experience in customer service, administrative support, or accounts receivable.
- Strong attention to detail and ability to manage invoicing-related tasks.
- Excellent communication and organizational skills to work effectively with internal teams.
- Proficiency in Microsoft Office (Excel, Outlook, Teams) and any relevant accounting or invoicing software.
- Ability to multi-task and prioritize workload in a fast-paced environment.
