What are the responsibilities and job description for the Assistant General Manager (AGM) position at The French Workshop?
The Assistant General Manager plays a crucial role in supporting the overall operations of the store while ensuring exceptional customer service and efficient management practices. This position requires a dynamic individual who can lead a team, manage daily operations, and contribute to the store's success. The Assistant General Manager will work closely with the General Manager to implement strategies that enhance customer satisfaction and drive sales.
Duties
- Assist in overseeing daily store operations to ensure efficiency and productivity.
- Lead and motivate staff to achieve sales goals and provide outstanding customer service.
- Participate in recruiting, training, and developing team members to foster a positive work environment.
- Manage inventory levels and assist with purchasing decisions to optimize stock availability.
- Utilize Point of Sale (POS) systems for transactions, reporting, and inventory management.
- Handle administrative tasks such as scheduling, payroll processing, and performance evaluations.
- Maintain high standards of store presentation and merchandising to attract customers.
- Address customer inquiries and resolve issues promptly while maintaining a professional demeanor.
- Analyze sales data using retail math to identify trends and make informed business decisions.
Skills
- Strong leadership skills with the ability to inspire and guide team members.
- Excellent customer service skills to create a welcoming shopping experience.
- Proficiency in recruiting techniques to build a strong team.
- Familiarity with purchasing processes and inventory management practices.
- Experience with POS systems for efficient transaction processing.
- Strong administrative skills for effective store management.
- Knowledge of retail math for analyzing sales performance and inventory levels.
- Effective phone etiquette for professional communication with customers and vendors.
- Sales acumen to drive revenue growth through strategic initiatives.
This position is ideal for individuals who are passionate about retail management, possess strong interpersonal skills, and are eager to contribute positively to a team-oriented environment.
Call (914) 810-7470 Ext. 0
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- Flexible schedule
Shift:
- Evening shift
- Morning shift
Work Location: In person
Salary : $55,000 - $60,000
