Case Manager

Job Description Job Description The Case Manager provides individual client case management support to clients of a residential substance abuse treatment program, as directed by the Clinical Supervisor and Executive Director (ED), ranging from intake and financial arrangements, through residential treatment and program completionPrimary Responsibilities1. Schedule and meet with clients in caseload, as required and as assigned.2. Maintain current case management notes and other required documentation in client files.3. Provide referrals and coordinate client visits to supportive service agencies.4. Schedule medicine distribution and medical / dental appointments.5. As assigned, conduct new client orientations, including establishing client file, tour of facility, etc.6. Distribute client mail and assist clients with permitted phone calls.7. Assist clients in obtaining CA ID’s, birth certificates, SS cards, tribal enrollment, letters of residency, and other necessary documentation.8. Attend clinical meetings as required.9. Conduct and mail / submit UA’s.10. Maintain, copy and distribute as required new client files and client handbooks.11. At the direction of the Clinical Supervisor, may be required to escort clients to appointments.12. As specifically instructed, maintain current information required for client databases and electronic records.13. Enrollment with CCAPP as RADT-1 will be required within accordance of the guidelines upon hire.14. Prepare monthly internal reports on GA.15. Complete initial GA / PAES application with each client, and if applicable, complete or investigate SSI, SI, UIB claims.16. Conduct GPRA and CAIR reports from initial interview to 90 day and discharge report.17. Other duties as assigned by the Clinical Supervisor and Executive Director.Personal and Professional Qualifications1. B.A. degree in psychology, sociology, or social science related field, OR at least 2 years of equivalent experience working in the social services or substance abuse treatment and recovery field desired.2. Experience in the substance abuse treatment and recovery field highly desirable.3. Cultural sensitivity to the American Indian community of various tribal backgrounds required.4. Basic computer literacy required.5. Mature professional who functions well both independently and as part of a team, with excellent time management and respectful interpersonal and communication skills among clients, staff and community is required.6. If in recovery, three (3) or more years sobriety required.7. Must meet standards of character under PL 101-630, section 408, Character Investigation, subsection (a) and PL 101-647, section 231, Requirement for Background Check, subsection (c), and agree that employer can contact the last two employers, the sex abuse detective division of local law enforcement and Child Protective Services of the last two counties in which the person has lived or worked to inquire as to the suitability of the person to work with children.8. Must agree to abide by the code of ethics established by the Indian Health Service Manual.Company Description The Friendship House Association of American Indians is a 501(c)(3), tax-exempt organization, established in 1963 to serve American Indians who were relocated from their reservations to the San Francisco Bay Area. Since 1963, Friendship House has served more than 5,500 residential clients and hundreds of youth consumers and provided community-focused events for countless numbers of American Indians. As a cultural center with co-located services and community activities, Friendship House is uniquely poised in the San Francisco Bay area to serve American Indians.The overarching goal of Friendship House is to promote healing and wellness in the American Indian community by providing a continuum of services that build resiliency to substance abuse. And to strengthen connections to family and community to improve the spiritual, mental, emotional, and physical well-being of American Indians across the lifespan.Friendship House operates three program facilities : the Friendship House American Indian Healing Center, an 80- bed adult men and women residential substance abuse treatment facility located in San Francisco, California; the Friendship House American Indian Lodge, a 9-bed facility for women and their children located in Oakland, California; and the Friendship House Youth Program, an afterschool youth center, located in San Francisco, California.The Friendship House’s Residential Substance Abuse Treatment Program was established to reduce the incidence of alcohol and drug abuse among American Indians through services designed to strengthen the personal conditions which support a substance-free lifestyle. In addition to restoring clients to productive living individuals in their respective communities. Prayer, songs and drum circles, sweat lodge ceremonies, talking circles, Walking the Red Road Medicine Way, and many other traditional methods are integral to the residential treatment program.While many best practices in the substance abuse treatment field have been proven to work effectively with substance abusers from many backgrounds, few evidence-based practices have been evaluated and proven to work with Native people. We know, based on more than 28 years of tracking our own performance, that American Indians have the best outcomes when Native culture and cultural practices are honored, as well as integrated into our service delivery efforts. Company Description The Friendship House Association of American Indians is a 501(c)(3), tax-exempt organization, established in 1963 to serve American Indians who were relocated from their reservations to the San Francisco Bay Area. Since 1963, Friendship House has served more than 5,500 residential clients and hundreds of youth consumers and provided community-focused events for countless numbers of American Indians. As a cultural center with co-located services and community activities, Friendship House is uniquely poised in the San Francisco Bay area to serve American Indians.The overarching goal of Friendship House is to promote healing and wellness in the American Indian community by providing a continuum of services that build resiliency to substance abuse. And to strengthen connections to family and community to improve the spiritual, mental, emotional, and physical well-being of American Indians across the lifespan.Friendship House operates three program facilities : the Friendship House American Indian Healing Center, an 80- bed adult men and women residential substance abuse treatment facility located in San Francisco, California; the Friendship House American Indian Lodge, a 9-bed facility for women and their children located in Oakland, California; and the Friendship House Youth Program, an afterschool youth center, located in San Francisco, California.The Friendship House’s Residential Substance Abuse Treatment Program was established to reduce the incidence of alcohol and drug abuse among American Indians through services designed to strengthen the personal conditions which support a substance-free lifestyle. In addition to restoring clients to productive living individuals in their respective communities. Prayer, songs and drum circles, sweat lodge ceremonies, talking circles, Walking the Red Road Medicine Way, and many other traditional methods are integral to the residential treatment program.While many best practices in the substance abuse treatment field have been proven to work effectively with substance abusers from many backgrounds, few evidence-based practices have been evaluated and proven to work with Native people. We know, based on more than 28 years of tracking our own performance, that American Indians have the best outcomes when Native culture and cultural practices are honored, as well as integrated into our service delivery efforts.