What are the responsibilities and job description for the On-Call House Manager position at The Friendship House Association of American Indians?
Position title: On-Call House Manager
Summary:
House Managers provide evening or weekend supervision over therapeutic (non-medical) model residential substance abuse treatment and recovery facility for American Indian women and men during non-business hours. The House Manager oversees the safe and routine operation of the residential facility, insuring that client and program policies and procedures are followed at all times, safety and emergency procedures and on-call client crisis management is addressed as may be required, and that residents continue their assigned and scheduled activities in a calm, respectful and harmonious therapeutic environment.
Primary Responsibilities:
- Assure smooth and secure operation of the residential facility, operating as an adjunct to, and at the directives of, administrative and clinical staff.
- Ensure that client and program policies and procedures are followed at all times.
- Coordinate safety and emergency procedures as may be required.
- Perform regular walk-thru at time to make sure clients, children and facility are safe and secure.
- Keep detailed logs and records and report all incidents of non-compliance and/or safety concerns to supervisor(s) immediately.
- Regularly inspect the facility, including common areas and client rooms, to ensure that all areas are clean, orderly and safe, and provide consistent documentations.
- Promptly report all facility operational problems, including plumbing, electrical, safety and alarm systems to Supervisor.
- Assist as assigned with new client intake, orientation and providing supplies.
- Monitor and manage client medications, perform medication logging, safe storage, and complete weekly medication audits of all residents.
- Provide emotional support and safety monitoring when clients are distressed and communicate regularly with clinical staff for support and treatment interventions.
- As assigned, prepare and/or follow daily client work schedule and supervise client activities and assigned work to completion.
- Monitor incoming phone calls, taking and delivering messages as necessary.
- Closely monitor clients signing in and out.
- Other duties as assigned by Lodge Director, Director of Program Operation and Executive Director.
Qualifications:
1. Experience and understanding of alcoholism and addiction and persons in early treatment for substance use disorders is highly desirable.
2. Cultural sensitivity to the American Indian population required.
3. Basic computer and writing skills required for reporting purposes.
4. Ability to communicate clearly, diplomatically and respectfully with clients and staff.
5. Ability to understand and enforce agency and client policies, demonstrating at all times professional ethics, healthy boundaries and sound judgment.
6. Organized, responsible, punctual, with high personal and professional performance standards, and ability to work both independently and as part of a team.
7. If in recovery, two (2) or more year’s sobriety required.
8. Valid California Driver’s License.
Benefits: The Friendship House Association of American Indians considers our employees to be our most valuable resource and offers an excellent benefit package: competitive salaries, vacation and sick leave program, and an employer contribution 403(b) retirement plan to eligible regular status employees. We also provide medical, vision, dental, coverage for employees and their dependents—with a percentage of employee contribution for dependent medical premiums.
Notice to Applicants: Please be advised that a post job offer, pre-employment annual physical and TB test are required as a condition of employment. Additionally, a Department of Justice fingerprinting and/or Federal, State, County criminal justice background check clearance is contingent upon offer of employment. Criminal clearances are obtained to protect the welfare and safety of clients receiving services at The Friendship House Association of American Indians.
EQUAL OPPORTUNITY EMPLOYER: Within the scope of Indian Preference, all candidates will receive equal consideration without regard to race, color, gender, religion, national origin or other non-merit factors.
AGE DISCRIMINATION IN EMPLOYMENT ACT (ADEA): Friendship House abides by the mandates of the ADEA (protecting individuals 40 years and older) and considers age a non-merit factor in all employment decisions and considerations.
AMERICANS WITH DISABILITY ACT (ADA): Friendship House abides by the mandates of the ADA and considers disability a non-merit factor in all employment decisions and considerations. Furthermore, Friendship House will make any practical, feasible, and reasonable arrangements to accommodate qualified applicants and employees with disabilities.
Interested candidates please submit your resume: cheried@friendshiphousesf.org Attention: HR
Salary : $22
