What are the responsibilities and job description for the Gym Staff - Ogden position at The Front Climbing Club?
Climb into a New Career with The Front!
At The Front Climbing Club, we're more than just a gym-we're a vibrant community hub built around climbing, movement, and connection. Our mission is to create innovative spaces that maximize the climbing experience, inspire meaningful relationships, and foster an engaged community. We're looking for enthusiastic, service-minded individuals to join our Gym Staff team in Ogden.
What You'll Do
As part of the Gym Staff, you'll be the face of The Front-helping guests, members, and the community feel welcomed and supported. You'll manage the front desk, oversee daily operations, monitor the climbing floor for safety, and contribute to the overall vibe of the gym.
Key Responsibilities
The Front's mission is to create innovative spaces that maximize the climbing experience, inspire meaningful connections, and foster an engaged community.
Check out or who we are, our Core Values, and Mission Statement here.
EQUAL OPPORTUNITY EMPLOYER
The Front Climbing Club is committed to providing an equal employment opportunity environment of mutual respect for all its people. This work atmosphere is available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. The Front Climbing Club strongly believes that diversity and inclusion amongst our teams is critical to our success as an organization. We are driven to recruit, develop and retain the most talented people from a diverse candidate pool. As such, we highly encourage those with diverse backgrounds to apply.
At The Front Climbing Club, we're more than just a gym-we're a vibrant community hub built around climbing, movement, and connection. Our mission is to create innovative spaces that maximize the climbing experience, inspire meaningful relationships, and foster an engaged community. We're looking for enthusiastic, service-minded individuals to join our Gym Staff team in Ogden.
What You'll Do
As part of the Gym Staff, you'll be the face of The Front-helping guests, members, and the community feel welcomed and supported. You'll manage the front desk, oversee daily operations, monitor the climbing floor for safety, and contribute to the overall vibe of the gym.
Key Responsibilities
- Greet and check in members and guests, enforce waivers, and provide facility tours.
- Manage memberships, assist with sign-ups, and maintain accurate information.
- Handle calls and in-person questions about events, memberships, and offerings.
- Process retail sales, returns, and transactions-including merchandise and gear.
- Maintain a clean and organized environment through regular cleaning and upkeep.
- Monitor the climbing floor, enforce safety protocols, and perform belay tests and orientations.
- Provide friendly, knowledgeable assistance to guests, including basic climbing instruction.
- Support events, competitions, and promotional efforts.
- Use tools like iPads to report maintenance needs and safety concerns.
- 5 years of professional experience (a combination of work, education, or training).
- Friendly, approachable, and service-driven personality with strong communication skills.
- Ability to multitask in a high-energy, fast-paced environment.
- Background in customer service, sales, or hospitality (bonus if you've worked in a climbing gym or with Rock Gym Pro).
- Passion for climbing and a desire to share that stoke with others.
- Flexibility to work evenings, weekends, and variable shifts.
- CPR/First Aid and Utah Alcohol Certification required upon hire.
- Tech-savvy with proficiency in MS Office (Excel and Outlook).
- Hospitality or hotel experience is a strong plus!
- Free gym membership and discounts on food and gear.
- Opportunities to grow within a supportive and engaged team.
- Health benefits, 401(k), and other perks for full-time staff.
- Be part of a company that values design, excellence, and personal growth.
The Front's mission is to create innovative spaces that maximize the climbing experience, inspire meaningful connections, and foster an engaged community.
Check out or who we are, our Core Values, and Mission Statement here.
EQUAL OPPORTUNITY EMPLOYER
The Front Climbing Club is committed to providing an equal employment opportunity environment of mutual respect for all its people. This work atmosphere is available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. The Front Climbing Club strongly believes that diversity and inclusion amongst our teams is critical to our success as an organization. We are driven to recruit, develop and retain the most talented people from a diverse candidate pool. As such, we highly encourage those with diverse backgrounds to apply.
