What are the responsibilities and job description for the Customer Service Representative Evenings and Weekends position at The Fun Factory Inc.?
Are you ready to turn your passion for fun into a career? Look no further! We are, the ultimate destination for arcade enthusiasts, is on the lookout for a dynamic Customer Service Representative to join our team.
We Offer:
- Flexible Work Schedules
- Medical, Vision, Drug and Dental Insurance
- Growth Opportunities
- Progressive Pay Increase
Requirements:
- Must be willing to work Fridays, Saturdays, Sunday and holidays
- Previous cash handling experience
- Excellent communication skills
- Prior Customer Service Experience (Minimum 1 year)
- Prior Retail Experience preferred
- Must be willing to undergo a background check in accordance with local laws and regulations
Qualifications:
- High School graduate
- Ability to add, subtract, multiply, and divide
- Ability to lift up to 25 pounds
- Ability to communicate effectively both in writing and verbally
- Computer literate
- Experience in retail, cashiering, or food service
Responsibilities
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Utilize effective communication skills to assist clients via phone and in-person interactions.
- Perform data entry and maintain accurate customer records.
- Handle cash transactions and ensure accurate cash handling procedures.
- Collaborate with team members to enhance service delivery and client satisfaction.
- Demonstrate proficiency in Microsoft Office and other computer applications as needed.
Residents of Hawaii only
This job description does not represent, nor is it intended to be a complete and exhaustive detailed list of all job duties and requirements. Other duties and responsibilities may be assigned and/or changed at the discretion of management, with or without advanced notice.
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Application Question(s):
- Are you able to lift 25 pounds?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- cashier: 1 year (Required)
- Retail: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Relocate:
- Kahului, HI 96732: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17