What are the responsibilities and job description for the CADD Technician position at The Gateway Engineers, Inc.?
Gateway Engineers is a multi-million-dollar full-service civil engineering consulting firm with locations in Pittsburgh, PA, Butler, PA, and Selma, NC. Our mission is to help our clients reach a higher level of success through knowledge, experience, and responsiveness. We will do the same for our employees as they are guided by 85 registered professionals. We offer many programs and amenities including, but not limited to, fresh meals delivered to the office, mobile car detailing, fitness watch subsidies, in-office dental exams, on-site walking trail, indoor golf simulator, and much more.
What we offer:
- No cost health insurance
- Dental and vision insurance
- Employee Assistance Program
- Company paid short-term and long-term disability insurance and life insurance
- Quarterly performance bonuses
- PTO and 8 paid holidays
- 401(k) match & 401(k) Roth and Profit Sharing
- Student loan repayment and tuition reimbursement
- Company paid professional society memberships & professional licensure registration fees
- Employee referral program
Responsibilities:
- Promote use of Civil 3D including Gateways standards and procedures.
- Provide training and technical support to CADD users.
- Manage and maintain the CADD Helpdesk, CADD Standards, and CADD Detail Library.
- Collaborate with the Design Technology team and others as required.
- Prepare for and participate in meetings as required.
- Provide in-office support for the entire organization.
The ideal candidate will have the following experience:
- General design software knowledge of Autodesk, Adobe, Bluebeam, Bentley, Hydroflow, Culvert Master, RISA, Trimble Business Center, RAM, PCSWMM, and Sketchup.
- CADD software and applications including Civil 3D, Revit, Site Ops, ACA, and SSA.
- CADD standards including xrefs, data refs, profiles, and layer management.
- Knowledge of the A/E/C industry.
- Data collection hardware and software including post processing data, drones, and coordinate systems.
- User/license management including renewals.
- Technical writing including documenting processes and communication to end users.
- ESRI integration and basic GIS knowledge.
- Tech support including problem solving, trouble shooting, helpdesk tickets, and working one-on-one with end users regularly.
- Ability to learn and adapt to new technology.
This opportunity requires:
Education
- An Associates Degree in CAD, Design Technology, or related field preferred
Experience
- 0-2 years experience
- Customer service background