Front Office Receptionist

Overview

A school’s front office is its handshake to the community. Front office staff are responsible for welcoming guests, answering questions from current and prospective caregivers, and supporting enrollment, attendance, and records. On any given day the front office associate will get to connect with dozens of people, building relationships and learning about how we as a school can best meet their needs. The front office associate is a person who thrives on human connection, is detail oriented, and committed to serving as an ally and voice for the 700 caregivers who attend The Gathering Place. If that sounds like a place you want to work, we’d recommend you apply. 

Primary Job Responsibilities & Expectations

• Support the mission and design principles of the district
• Embody TGP collective norms
• Manage & maintain the school’s front office in a presentable manner- this includes sweeping, moping, dusting and anything else that keeps the front office clean and ready for visitors
• Assure all furniture is kept free from clutter, clean and usable by all visitors
• Greet all visitors and run them through our Raptor background check system
• Answer all incoming calls
• Return any missed calls by end of school day
• Listen to and return all calls for all voicemail messages within 10 mins of the call
• Take inventory of all front office supplies/ breakroom supplies weekly
• Submit Inventory List to manager by 5pm every Wednesday
• Assure front office halls are clear of clutter/mess and debris
• Maintain staff break rooms free of clutter, old food, items in sink- this includes sweeping, cleaning tasks to maintain all appliances in working order and usable.
• Assure no food is left in the fridge every Friday before clocking out
• Make Trello requests for any maintenance items regarding the front office
• Help with enrollment events and school tours
• Slack out to staff when packages and mail arrive
• Support with data entry and maintaining school records
• Keep mail and all packages organized
• Hours are 7:15 am - 4:30 pm Monday - Friday
• Upkeep Lost and Found
• See if items have names
• Coordinate w/volunteers to get items back to their owners
• Assure doors are always secured & closed
• Different tasks may be assigned to help the front office run smoothly and efficiently

Qualifications

• High School Diploma
• Knowing Spanish is not required but appreciated

Compensation & Benefits

• Salary is $32,400 (roughly $17.22 per hour)
• This is a full-time, 12-month non-exempt position.
• The Gathering Place pays into TRS (Teacher Retirement System of Texas).
• This role has access to high-quality health, dental, vision, and life insurance.
• This role has a duty-free lunch. 
• This role may be asked to perform additional responsibilities related to ongoing needs of the school throughout the year.
• This role may be asked to serve on campus or district committees. 
• This role’s hours will be set by their manager and can change.
• There will be one, one-hour staff meeting after school from 4:30 PM - 5:30 PM every two weeks that are required for this role.
• There are three weeks of required summer professional development starting mid-July and several professional development days built into the calendar throughout the year.

Commitment to Diversity

The Gathering Place seeks to establish a diverse staff that reflects the identities of our children. We do not and shall not discriminate on the basis of a person's actual or perceived identity with regard to race, color, religion, gender, age, marital status, disability, sexual orientation, gender identity, gender expression, ancestry, nationality, pregnancy, political or religious beliefs, national or ethnic origin, veteran status, parental status, or any other distinguishing physical, or genetic characteristics. We are committed to providing an inclusive and welcoming environment for all members of our staff as well as potential staff members.

Salary : $32,400