What are the responsibilities and job description for the Host position at The George Hotel?
AT THE INDIGO ROAD...
Our goal is to be the best job you'll ever have in the hospitality industry. No joke, it’s what we truly aim for. We believe that by taking care of you, you'll do your best to take care of our guests. It's working. In addition to generous benefits and job openings across 30 locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart. Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.
WHY THE GEORGE...
The George is a 56-room upscale, boutique hotel located at 615 Front Street Georgetown, SC (corner of Front & Queen Streets) that began development in February 2022 with an anticipated opening in the second half of 2023. The property will offer visitors and locals an unparalleled waterfront dining and lodging experience at an unsurpassed location within the charming historic, colonial seaport town of Georgetown, South Carolina. In addition to fifty-six rooms and suites, the property will offer a full-service restaurant and bar on the Front Street side of the property, and will feature waterfront event space, a waterfront bar and activity lawn for lounging, games, and events. The George will have direct marina access affording boaters and opportunity to enjoy the hotels’ amenities and guests an opportunity to access charter vessels for fishing, eco-excursions, and sailing in the Winyah Bay and surrounding areas. Opening January 2024!
THE ROLE
As a Host, you are the first and last person each guest sees. Providing a warm hello and goodbye probably feels second nature. You are always on top of the organization for table times and ensuring each guests’ seating specifications are met (if possible of course).
What we will ask of you:
- Responsible for taking reservations using the online reservations system in OpenTable
- Warmly and graciously greet all guests upon arrival and thank guests as they leave
- When seating is limited, provide guests with estimated waiting time, notify party when table becomes available and accommodate special seating requests for all when possible
- Act as a liaison between the kitchen and dining room, and relay messages to support staff and managers as needed
Requirements for Success:
- At least one year of restaurant or similar experience preferred
- Have a positive energy, be ready to assist fellow support staff and work as a team player
- Ability to communicate effectively with managers, employees, and all guests
- A flexible schedule to work days, nights, weekends and holidays
- Constant standing/walking with occasional stooping, kneeling, pushing, pulling, or lifting
- Work Collaboratively: to achieve a one-team one-dream mentality that promotes the hiring, and nurturing of the right people ready to serve our guests, achieve financial goals and create memorable experiences
- Practice Humility & Transparency: to support culture and an ethical environment where everyone feels safe, cared for and inspired
- Act With Integrity: be able and willing to perform all responsibilities of each position in the kitchen when needed. Lead by example and set the tone for health, safety and cleanliness throughout the property
- Enrich Your Community: engage local farms to source and procure fresh and quality product while also educating junior team members, advocating for their growth and development
- Show Compassion and Empathy: listen to your team, be understanding and always provide a humane approach when individually coaching with the intent to inspire everyone to do great things
- Leave a Lasting Impression: provide a sense of home through quality, consistency, and teamwork
- Embrace Positivity: create a welcoming and approachable environment that is solution driven, with a smile
- Have Fun at Work: set the tone by influencing and leading a positive, collaborative, and fun team environment where everyone is treated with respect and kindness
AS A VALUED MEMBER OF THE TEAM YOU CAN EXPECT…
- Competitive Pay PTO: Competitive base PTO after 90 days
- Health Insurance: Medical, Dental, Vision, Telemed, Life, STD, LTD, LAP (Life Assistance Program)
- Retirement Planning: 401K (50% in match up to your first 6% investment), Roth, or both
- Home Loan Program: A zero-interest housing loan program to help you purchase a home.
- Working Advantage: Cost-free employee savings program for electronics, appliances, apparel, cars, flowers, fitness memberships, gift cards, groceries, hotels, movie tickets, rental cars, special events, theme parks, and more!
- Hospitality School Loan Program: A zero-interest hospitality school loan program to help you attend college classes in the hospitality industry
- Employee Discounts: Enjoy discounts while dining in and / or spending the night across 15 restaurant concepts and growing boutique hotel collection
- Maternity/Paternity Leave: 4 weeks PTO
Job Type: Full-time
Pay: $13.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
Experience:
- Restaurant: 1 year (Preferred)
Ability to Commute:
- Georgetown, SC 29440 (Required)
Work Location: In person
Salary : $13 - $17