What are the responsibilities and job description for the Seasonal Data Entry/ Phone Operator position at The Gerard Group, Inc?
Description:
The Virginia Diner® corporate office is seeking seasonal data entry/ phone operators with active listening skills, patience, and a positive attitude to assist with entering holiday orders in a fast-paced office setting.
Requirements:- Ensure customers are satisfied with products or services.
- Troubleshoot common issues with a product or service.
- Work with a team of CSRs and other departments to find appropriate solutions.
- Have knowledge about company products or services to best help customers.
- Basic computer and keyboarding skills.
- Be able to work in a fast-paced office setting.
- Must have the ability to work quickly under pressure.
- Must be detail-oriented and able to multi-task.
- Strong oral and written communication skills.
- Have a confident and polite telephone voice.
- Must have reliable transportation.
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