What are the responsibilities and job description for the Customer Service Representative position at The GIANT?
Job Summary
The GIANT Company is seeking a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service to internal and external customers while accurately selecting and preparing customer orders.
You will work closely with our sales floor team to ensure that all customer orders are fulfilled efficiently and effectively. This will involve matching all items from the customer's online shopping list, substituting items for customers if requested, and assisting in loading their orders into their vehicles.
To be successful in this role, you will need excellent interpersonal, organizational, communication, and customer service skills, as well as the ability to use computers and other communication systems required to perform job functions.
A salary of $15-$18 per hour, depending on experience, will be offered for this full-time opportunity. Shift hours will be minimum 4-hour shifts or more depending upon business needs.
Responsibilities:
- Provide exceptional customer service to internal and external customers
- Select and prepare customer orders accurately and efficiently
- Work collaboratively with the sales floor team to ensure timely order fulfillment
- Develop and maintain a thorough understanding of company policies and procedures
Requirements:
- High School Diploma or Equivalent
- 1-2 years of relevant experience in retail or a related field
- Ability to lift up to 50 pounds and stand for long periods of time
We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.
Salary : $15 - $18
