What are the responsibilities and job description for the Order Fulfillment Associate position at The GIANT?
About Us
The GIANT Company is a leader in the retail industry, with a commitment to making a difference in our communities. Our stores offer a wide range of products and services, and our employees are passionate about delivering exceptional customer experiences.
Job Description
We are seeking an experienced Order Fulfillment Associate to join our team as a GIANT Direct Shopper. In this role, you will be responsible for accurately selecting orders throughout the store, maintaining all company service policies, and ensuring exceptional customer satisfaction.
Responsibilities
- Greet all customers and provide prompt, courteous customer service
- Accurately match all items from the customer's online shopping list
- Shop multiple customer orders simultaneously using designated tools and equipment
- Substitute items for customers if requested
- Assist customers picking up orders at designated parking spots or drive-through
- Differentiate various types of produce merchandise
Requirements
To succeed in this role, you must have excellent interpersonal, organizational, communication, and customer service skills. Problem-solving abilities and a willingness to learn multiple tasks and technical requirements are also essential.
