What are the responsibilities and job description for the Coordinator, Global Supply Chain Operations position at The Gideons International?
Job Title : Coordinator, Global Supply Chain Operations
Department : Global Supply Chain and Logistics
Status : Regular Full-Time, Non-Exempt
Location : Nashville, Tennessee Gideons International Headquarters
Purpose and Scope
The Coordinator, Global Supply Chain Operations will support the operational needs of the department by coordinating Scripture orders and logistics for international countries, coordinating regular communication with members and vendors, and maintaining systems and reports. This role is the primary point of contact for international Scripture orders, ensuring that orders are received, prepared, processed, shipped, and delivered according to schedule. This role requires agility in execution while considering a wide variety of parallel projects at various stages of completion. This role also facilitates ongoing process improvement and optimization initiatives. The coordinator will possess strong communication, solid interpersonal skills, a collaborative nature, and a highly organized approach. The coordinator will also apply technical expertise, attention to detail, high integrity, and cultural agility in support of the needs of the organization.
Essential Job Functions
- Assist Operations Manager in administering, processing, verifying, prioritizing, placing, fulfilling, and invoicing of international countries' Scripture orders and warehouse transfers
- Initiate sales orders and other related inventory transactions in NetSuite
- Coordinate inter-camp Scripture transfer requests
- Initiate and communicate transfer requests between regional warehousing hubs
- Maintain and update shipping information databases
- Maintain and update order / shipment history databases
- Prepare and analyze reports related to Scripture orders
- Maintain contact with vendors regarding the status of Scripture shipments and purchase orders
- Support international members with communication and documentation regarding pending Scripture shipments, questions, and exceptions
- Prepare and submit documentation related to pre-shipment requirements, invoices, and accounts payable
- Collaborate with the Inventory Analyst, International Countries Division, and National Associations Division as needed related to Scripture orders, goals, and projections
- Collaborate with the Inventory Analyst to provide visibility of orders, trends, projections, and available inventory
- Analyze current practices to determine efficiency and recommend improvements
- Assist in primary duties in the absence of Operations Manager, Global Supply Chain & Logistics (GSC&L)
- Assist Manager, Supply Chain Operations and Services to compile, monitor, and report Key Performance Indicators (KPIs)
- Assist Manager, Supply Chain Operations and Services in tracking International Country Scripture inventory and evaluating storage and delivery solutions
- Assist International Headquarters with clarity, communication, and strategy related to sensitive countries
Other Essential Functions
Working Relationships
Reports To : Manager, Supply Chain Operations and Services
People Management Responsibility : None
Works Closely With : (Internally) Global Supply Chain and Logistics, International Countries Division and Headquarters staff. (Externally) key dignitaries - Gideon and non-Gideon, International Cabinet
Essential Knowledge, Skills, and Training & Development
NON-PHYSICAL
PHYSICAL
Mission Critical Competencies
SHARED VALUES
CORE COMPETENCIES
Work Environment and Time Requirements
Climate-controlled office environment
8-hour workday
Hybrid work model
Variations in work volume sometimes require extended working hours
Minimum Qualifications
Bachelor's degree or equivalent experience
3-5 years of relevant experience
PC experience, especially in Microsoft Office applications
Successful completion of a drug and background screen
Preferred Qualifications
Customer service / relations, ideally related to inventory management
Experience with NetSuite preferred, but not required
This Job Description is for general purposes and guidelines only and should not be considered all-inclusive. Neither does the receipt of this job description constitute an employment contract. Furthermore, it should be known that this list of job requirements is subject to change without written notice.
December 2024 - Coordinator, Supply Chain Operations]
