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Customer Service Representative - Seasonal (NY)

The Gifting Company
Queens, NY Full Time
POSTED ON 3/25/2025
AVAILABLE BEFORE 4/17/2025

Customer Service Representative - Seasonal

Duties and Responsibilities

  • Responsible for taking phone orders and handling inbound client telephone inquiries and sales.
  • Process, Print, and organize orders and ensure they make it to our production team
  • Learn Manhattan Fruitier Product Catalog and provide gift suggestions to clients.
  • Enter orders into entry system via incoming phone calls, emails, or other correspondence as needed
  • Follow up to ensure customer recipients receive gifts
  • Receive customer complaints and feedback
  • Attention to accuracy

Skills and Qualifications

  • High School Diploma or GED preferred but not required
  • Availability to work variable shifts, weekends, holidays and overtime as needed
  • Willing and able to maintain strict adherence to safety rules and regulations with or without reasonable accommodation
  • Must demonstrate excellent communication skills
  • Physical Demands of the Position

  • Regularly required to stand and walk
  • Occasionally required to stoop, kneel, crawl and spend time making repetitive motions
  • Moderate handling that demands crouching, stooping, reaching
  • Occasionally lift and / or move up to 50 lbs.
  • Environmental Factors

  • Work is performed in a building that is well ventilated with moderate noise and good light
  • Rolling conveyor and forklifts are present
  • The packing Process includes water and sanitation agents
  • Job Type : Seasonal

    Rate of Pay- $18.50

    THE GIFTING COMPANY is an Equal Opportunity Employer- Minorities, Females and veterans are encouraged to apply.

    Salary : $19

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