What are the responsibilities and job description for the Front Desk Agent/Night Auditor position at The Gin Hotel?
Job Title: Front Desk Agent (Night Audit)
Job Type: Part-Time/Full-Time
Schedule: Overnight Shift (11pm-7am)
Location: The Gin Hotel, Lexington VA
About Us:
The Gin Hotel, located in the heart of Lexington, is a premier hotel known for offering top-notch amenities and personalized service to our guests. Our mission is to provide a unique and unforgettable experience that keeps our guests returning.
Job Description:
We are seeking a friendly and detail-oriented Front Desk Agent to join our team!
As a Front Desk Agent, you will be responsible for greeting guests, checking them in and out, and ensuring their stay is as comfortable as possible. You will also handle phone calls, reservations, and assist with any guest needs.
We currently have night shift positions that need to be filled as soon as possible.
Responsibilities:
- Greet and check in guests in a friendly and professional manner
- Answer phone calls and handle future reservations
- Assist guests with any requests or issues they may have
- Maintain a clean and organized front desk and lobby area
- Follow hotel policies and procedures to ensure guest safety and security
- Communicate effectively with other departments to ensure smooth operations
Requirements:
- We require candidates who can work independently, demonstrate strong problem-solving skills, and think critically to develop solutions
- High school diploma or equivalent
- Previous experience in customer service, hospitality, or a related field is a plus
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Excellent attention to detail
- Positive attitude and willingness to learn
- Must be available to work weekends and holidays as needed
- Must be reliable and punctual
- Must live in or near the Lexington area
Benefits:
- Competitive pay
- Flexible schedule
- Paid training
If you are passionate about hospitality and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity. Please apply for consideration and our management staff will reach out as soon as possible! We look forward to hearing from you!
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
Work Location: In person
Salary : $14