What are the responsibilities and job description for the Estimator - Sales Person position at The Glass Guru of Redmond?
Job Description
Job Description
Roles & Responsibilities :
The Estimator position is the primary sales position in the company. Estimators are charged with delivering the customer experience in the home and / or showroom. Duties include, but are not limited to :
- Interact with customers in the home and / or showroom to develop a complete understanding of customer need(s)
- Make proactive suggestions of company products & services that address customer need(s)
- Convey and manage realistic customer expectations
- As appropriate, accurately measure rough openings / space to facilitate accurate pricing and ordering
- Generate legible and accurate shop drawings for quotes / jobs as required
- Develop professional quotation(s) and present to customer(s) in a prompt fashion
- Capture all additional relevant details about the customer and / or job location to facilitate a successful
- Effectively communicate job and customer details to other team members, including front office and Installation to facilitate success.
- Entry of relevant details into company sales software in a timely manner
- Proactively follow up with customers on pending sales quotes
- Proactively communicate with company vendors, including ordering of materials required for sold jobs
- Promptly follow up with customers post-installation to ensure that they are satisfied with the materials, workmanship, and service that the customer received.
- Self-generate leads through effective promotion of company products and services to potential customers through a variety of means including, but not limited to home shows, B2B networking, cold-calling, etc.
Qualifications & Educational Requirements :
Preferred Skills :
Benefits :