What are the responsibilities and job description for the Contract Services Coordinator position at The Gleason Works?
About Gleason
With more than 2,200 employees and 13 manufacturing facilities worldwide, Gleason Corporation is a leader in gear technology. Gleason's product and service offerings include gear and transmission design software, gear manufacturing machines and related accessories, gear metrology equipment and automation systems. Gleason products are used by customers in e-mobility, commercial vehicles, aerospace, agriculture, mining, sustainable energy, construction, power tools, marine and many other industries
Working for Gleason, you will be connected to work that matters, putting your expertise to its best use while developing skills for the future. The result is a career defined by you, supported by Gleason and built on tangible accomplishments. As we continue to grow and evolve, we are looking for the right people to join us on our mission. If you are interested in being part of our team, there are a few things you should know : We are energized by challenges and the effort needed to solve them. We like working with people who are positive, adaptable and growth-minded. We care how work gets accomplished and are deeply invested in the success of our customers and colleagues. If this sounds like you, we invite you to read on and learn more.
Why work at Gleason?
Excellent benefits package including a 6% Company 401(k) match
Flexible scheduling
Tuition Assistance Program
Employee Assistance Program
Formal and informal Development opportunities.
With more than 2,200 employees and 13 manufacturing facilities worldwide, Gleason Corporation is a leader in gear technology. Gleason's product and service offerings include gear and transmission design software, gear manufacturing machines and related accessories, gear metrology equipment and automation systems. Gleason products are used by customers in e-mobility, commercial vehicles, aerospace, agriculture, mining, sustainable energy, construction, power tools, marine and many other industries
Working for Gleason, you will be connected to work that matters, putting your expertise to its best use while developing skills for the future. The result is a career defined by you, supported by Gleason and built on tangible accomplishments. As we continue to grow and evolve, we are looking for the right people to join us on our mission. If you are interested in being part of our team, there are a few things you should know : We are energized by challenges and the effort needed to solve them. We like working with people who are positive, adaptable and growth-minded. We care how work gets accomplished and are deeply invested in the success of our customers and colleagues. If this sounds like you, we invite you to read on and learn more.
POSITION SUMMARY
Coordinate contract work between the customer’s needs and manufacturing capacity. Set-up and maintain customer files, confirm service orders, and create quotations of service pricing to customer.
ESSENTIAL FUNCTIONS
Quotation of contract services.
Confirming orders.
Filing of invoices and sales correspondence in Docuware.
Verify customer information and ship method in SAP.
Verify pricing.
Process credits as necessary.
Delivery follow-up.
Expedite orders.
Pulling design prints, when necessary
Work closely with Receiving, Manufacturing, Coating, Shipping, and Inside Sales departments – this requires occasional trips to the shop floor where you will be exposed to operational machinery and other manufacturing processes.
SKILLS & ABILITIES
Education : High School graduate or equivalent required; engineering or technical education is preferred
Previous experience in customer service or sales for a manufacturing organization is required
Experience working with blue prints is preferred.
Competent in Word & Excel with swift accurate keyboarding skills required.
Demonstrates ability to learn how to successfully use Company intranet including navigating the Quality System, CIT system, SAP and Docuware
Practice and follow the GBP and be knowledgeable in ISO 9001 & 14001. Employee is required to learn, understand and practice Lean Manufacturing principles within our facility.
We are looking for applicants who are dependable, focused on providing the highest-level quality product to the customer, and take pride in their work.
WHY JOIN OUR TEAM?
We provide a career that offers work / life balance. Our progressive compensation program is based on skill and merit. We believe in continuing education and provide opportunities for training through internal and external programs.
Our comprehensive benefit package includes eligibility for :
Paid holidays, vacation, and sick
Safety shoe and prescription safety glasses reimbursement
Wellness reimbursement and membership to our on-site health club
Employee Assistance Program
Medical, dental, vision, and voluntary / Company paid life insurance (eligible 1st of month after hire)
401k
Tuition reimbursement (eligible one year after hire and with Management approval)
Gleason Cutting Tools Corporation is a leader in the development and manufacture of production systems for all types of gears. Because of our excellent standards in quality and technology, we provide gears used in school buses that safely transport children each day. We encourage wind energy through the use of gears in wind turbines. Farmers use our products in their equipment. Gleason has been making innovations in the gear industry for over 150 years to discover new ways to keep the world in motion and our products reach all the way to space.
We are a modern, clean, and air-conditioned facility that incorporates state-of-the-art equipment and manufacturing philosophies. Gleason business principles include effective communication and teamwork and are the foundation of our culture which drive the continual improvement of business processes aimed at ever-higher customer satisfaction. We strive to conduct business throughout the world in a manner that protects the environment and is compatible with the eco-economic needs of the communities in which we operate. We are committed to improving our environmental sustainability through responsible actions with the goal of driving our environmental impact toward zero.
All applicants offered employment will complete substance and physical capacity testing.
Gleason is an Equal Opportunity Employer and considers applicants for all positions without regard to age, disability, genetic information and / or predisposing genetic characteristics, marital status, national origin, race / color, religion, sex / gender, sexual orientation, military or veteran status, victim of domestic violence status, arrest or conviction record, or any other characteristic protected by applicable laws.
The salary range in this posting depends on qualifications and experience. Actual compensation may vary, and this job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on relevant experience, qualifications / education, and other factors including work schedule, shift premiums, and overtime.
Gleason is an Equal Opportunity Employer and considers applicants for all positions without regard to age, disability, genetic information and / or predisposing genetic characteristics, marital status, national origin, race / color, religion, sex / gender, sexual orientation, military or veteran status, victim of domestic violence status, arrest or conviction record, or any other characteristic protected by applicable laws.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in the office of a manufacturing environment. While performing the duties of this job, the employee may be exposed to moving mechanical parts; wet and / or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually loud.
REASONABLE ACCOMMODATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, experience and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description in no way states or implies that these are the only duties to be performed. Employees are required to follow any other instructions and to perform any other duties requested by their manager or supervisor.
DISCLAIMER
The duties listed in this job description are intended only as illustrations of the various types of work that may be performed and is not an all-inclusive summary of job duties and responsibilities. The omission of specific statements or duties and responsibilities does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.
The salary range in this posting depends on qualifications and experience. Actual compensation may vary, and this job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on relevant experience, qualifications / education, and other factors including work schedule, shift premiums, and overtime.
Gleason is an Equal Opportunity Employer and considers applicants for all positions without regard to age, disability, genetic information and / or predisposing genetic characteristics, marital status, national origin, race / color, religion, sex / gender, sexual orientation, military or veteran status, victim of domestic violence status, arrest or conviction record, or any other characteristic protected by applicable laws.
OFFICE ENVIRONMENT
PHYSICAL DEMANDS
The physical demands described here are representative of those that would need to be met by an employee to successfully perform the essential functions of this job in an office environment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee may occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job in an office environment. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
REASONABLE ACCOMMODATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, experience and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description in no way states or implies that these are the only duties to be performed. Employees are required to follow any other instructions and to perform any other duties requested by their manager or supervisor.
DISCLAIMER
The duties listed in this job description are intended only as illustrations of the various types of work that may be performed and is not an all inclusive summary of job duties and responsibilities. The omission of specific statements or duties and responsibilities does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.
Job Details
Job Family GCTC
Job Function Indirect
Pay Type Hourly
Travel Required No
Hiring Min Rate 20 USD
Hiring Max Rate 26 USD
Salary : $26