Sales & Catering Coordinator

We’re more than just a team – we’re a community dedicated to making a difference every day.

At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you!

The Sales & Catering Coordinator supports and assists the sales team by efficiently completing tasks and projects to market, sell, service, build and maintain relationships with potential and existing guests/clients. This person must be able to detail events, speak with clients, and service groups.

Join a Team that Puts Your Well-Being First!

At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.

Here’s how we show our commitment:

• Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
• Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
• Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
• Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
• Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
• Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team.  Additional benefits may be available based on property specific locations!

We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today!

Responsibilities

• Assist the sales team with administrative tasks, including managing calendars, scheduling appointments, and preparing sales-related documents and presentations.
• Respond promptly to client inquiries, requests for proposals (RFPs), and event inquiries, and provide information and assistance to facilitate the booking process.
• Maintain accurate records of sales activities, client interactions, and event details in the customer relationship management (CRM) system.
• Coordinate catering and event planning activities, including menu selection, room setup, audiovisual equipment rental, and other logistical arrangements, to meet client requirements and preferences.
• Collaborate with the catering team, chefs, and banquet staff to ensure seamless execution of events, including on-site coordination and supervision as needed.
• Communicate event details and client preferences to internal departments to ensure timely and accurate delivery of services and solutions.
• Build and maintain positive relationships with clients, vendors, and stakeholders through regular communication, follow-up, and personalized service.
• Anticipate client needs and preferences and proactively address any concerns or issues to ensure a positive experience and foster long-term loyalty and repeat business.
• Seek opportunities to upsell and cross-sell additional services or enhancements to maximize revenue and add value to client events and experiences.
• Assist with the planning and execution of events, including weddings, meetings, conferences, and social gatherings, from initial inquiry through post-event follow-up and evaluation.
• Coordinate event logistics, including vendor contracts, permits, transportation, accommodations, and entertainment, to ensure the successful delivery of client expectations and requirements.
• Provide on-site support during events, including greeting guests, managing registration, overseeing setup and breakdown, and addressing any issues or emergencies that may arise.

Technical Skills

• Strong sales & relationship management skills
• Strong aptitude in working with numbers and comprehending Excel spreadsheets
• Keyboarding and general office administration skills
• fdc experience or similar sales software needed.

Experience / Education

• Sales and/or hotel experience preferred; high school diploma and/or equivalent work experience; Delphi.fdc a plus.

Physical Demands

• Work is performed in a hotel environment; this position requires extended periods of walking, standing, bending, and lifting up to 50 pounds.  Frequent computer keying using both hands, and viewing material on a computer screen.  Working at a desk, viewing spreadsheets and other written material.  (PDC is physically demanding, requiring extended periods of walking and standing.) Flexible work hours may require an occasional night or weekend.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.