What are the responsibilities and job description for the Patron Services Representative position at The Glimmerglass Festival?
Job Title: Patron Services
Department: Operations
Reports to: Operations Manager/House Manager
Effective Date: Summer Seasonal
The Glimmerglass Festival seeks candidates for its Operations Department. The Patron Services position reports to the Operations Manager and House Manager and assists with customer service, patron transportation, and event support. In addition, a clean driver’s license is helpful.
Physical Requirements: The position requires standing, walking, and bending during the entire shift. Hourly wage will be considered based on education level and work experience, with a range starting at $15.50/hour and eligible for overtime.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
The Glimmerglass Festival seeks to hire persons of all backgrounds, lived experiences, and identities. Developing and investing in our employees is our highest priority to achieve an environment that fosters company-wide success. The Festival aims to employ individuals at varying stages of their careers who have a desire to work for a leading arts organization that values professional and personal growth through collaboration and commitment to creating the highest quality product possible. To learn more about the initiatives and actions we are taking to make progress in these areas, please visit our website, HERE.
The Glimmerglass Festival is an Equal Employment Opportunity employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, gender identity and expression, sexual orientation, disability, veteran status, genetic data or any other legally protected status.
The hiring process is highly competitive. All positions will be posted for two weeks before the start of the interview process and applications will be accepted until the position is filled. This job was posted on April 22, 2025.
To apply, please prepare a one-page Cover Letter and a Resume (including three references) in a single PDF document. Submit and complete the application process by clicking HERE, or by going to our Glimmerglass Website Employment Page, and filling out the Employment Application Form.
Job Types: Full-time, Temporary
Pay: $15.50 per hour
Expected hours: 20 – 40 per week
Schedule:
- 8 hour shift
Work Location: In person
Salary : $16
