What are the responsibilities and job description for the Night Audit position at The Global Ambassador Hotel | Arizona?
Overnight Shift Premium - $1
Why The Global Ambassador
Competitive rates
Benefits available when you work 25 hours per week-including medical, dental, vision and more
Paid time off
Be a part of a luxury property recognized for its exceptional service and unique guest experiences.
Work with a dedicated team committed to redefining hospitality in Phoenix.
Opportunities for career growth within an expanding, forward-thinking hospitality brand.
Who We Are
H ospitality refined for a global mindset.
The Global Ambassador Hotel is a Michelin Key luxury destination in Phoenix, known for redefining urban hospitality. We offer a unique and sophisticated experience for our guests, combining exquisite service, luxurious amenities, and a vibrant community atmosphere. Our focus is on providing an extraordinary stay that sets new standards for luxury and service.
What You’ll Do
Perform accurate and timely end-of-day financial reconciliation, ensuring all guest accounts are balanced and aligned with hotel records
Verify and post guest charges, payments, and adjustments with meticulous precision
Handle guest inquiries related to billing, charges, folio details, providing clear explanations and exceptional guest services
Generate and distribute relevant financial and operational reports to various departments including hotel management
Conduct comprehensive audits of daily transactions, identifying and resolving any discrepancies, errors or potential issues
Assist the Front Desk with check ins, check outs, and guest requests during the overnight hours
Monitor and control access to the hotel during the night, ensuring guest and property security
Act as a point of contact for emergencies following protocol and coordinating necessary emergency response
Maintain meticulous records of financial transactions, ensuring compliance with accounting standards
Maintain a polished and professional appearance in adherence to our luxury brand standards
Qualifications
At least 2 years of experience in Night Audit or Accounting within luxury hospitality environment is preferred
Experience with Opera PMS is preferred
Strong numerical and analytical skills with a keen attention to detail
Ability to work independently and efficiently during night shifts
Knowledge of accounting principles and procedures is preferred
Proficiency with property management systems
Exceptional organization and communication skills
Highly detail-oriented and customer service focused
Ability to multitask and work under pressure
Professional phone manner and teamwork mentality
The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required .
