What are the responsibilities and job description for the Executive Housekeeper position at The Global Ambassador Hotel?
Why The Global Ambassador
Competitive rates
Benefits available when you work 25 hours per week-including medical, dental, vision and more
Retirement savings program (with company match)
Paid time off
Be a part of a luxury property recognized for its exceptional service and unique guest experiences.
Work with a dedicated team committed to redefining hospitality in Phoenix.
Opportunities for career growth within an expanding, forward-thinking hospitality brand.
Who We Are
Hospitality refined for a global mindset.
The Global Ambassador Hotel is a Michelin Key luxury destination in Phoenix, known for redefining urban hospitality. We offer a unique and sophisticated experience for our guests, combining exquisite service, luxurious amenities, and a vibrant community atmosphere. Our focus is on providing an extraordinary stay that sets new standards for luxury and service.
What You’ll Do
- Oversee all Housekeeping operations including guest rooms, laundry, and public areas
- Develop and contribute to the creation of housekeeping budgets and oversee expenses to ensure they are within budget and costs are controlled
- Maintain a high-level inventory tracking system for all linens, cleaning and guest supplies – order as needed
- Train, motivate, and schedule the housekeeping team to ensure maximum productivity, morale, and guest satisfaction
- Ensure a consistently high level of cleaning standards are met throughout the hotel
- Ensure guest room and public area inspection standards and quality are met and maintained
- Develop, implement, and maintain housekeeping policies and procedures
- Develop guest room and public area preventative maintenance procedures in conjunction with the Engineering department
- Professional, yet comfortable with candid & open to and acting upon feedback – all with the guest and employee experience top of mind
- Deliver a tailored guest experience with a hospitality every time mindset, from arrival to departure
- Work with other departments to ensure smooth and efficient hotel operations
Qualifications
3 years housekeeping leadership experience, preferably in a luxury hotel setting
Strong leadership and organizational skills
Excellent communication and interpersonal skills
Effective time management skills
Attention to detail
Knowledge of cleaning techniques, materials, and equipment
Ability to motivate a diverse team
Good problem-solving skills
Current knowledge of local area is preferred
The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.
