What are the responsibilities and job description for the Business Systems & Quality Analyst position at The Goal Family of Companies?
The Business Systems & Quality Analyst will work with customers to write detailed description of program functions, and steps required to develop or modify computer programs.
A successful candidate will have excellent problem-solving skills, keen attention to detail, and excellent interpersonal skills. The position will involve a wide degree of creativity and latitude in this fast-paced, ever-changing, collaborative team environment.
Responsibilities:
Basic Minimum Requirements:
Bonus points for:
Competitive pay with bonus, and a comprehensive benefits package that includes, but not limited to:
Learn more about our benefits by viewing our 2025 Employee Benefits Brochure.
Goal Solutions, LLC (“Goal” or the “Company”) is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology, analytics, and industry expertise.
Directly or through its subsidiaries, GSS Data Services, Launch Servicing (“Launch”) and Turnstile Capital Management (“TCM”), Goal provides primary servicing, asset management, collections management, direct collections, administration, and treasury services. Key markets we serve include residential solar, home improvement, student finance, and a growing number of personal loan providers. Currently Goal serves a variety of clients including hedge funds, traditional banks, ABS structures, insurance companies, investment banks, and colleges and universities with over $30B in assets under management.
Goal will continue to grow the business both organically and through acquisitions. Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission, values, culture, and service to our community. Our company is headquartered in San Diego, CA and has been named “Best Places to Work” by the San Diego Business Journal since 2015.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
A successful candidate will have excellent problem-solving skills, keen attention to detail, and excellent interpersonal skills. The position will involve a wide degree of creativity and latitude in this fast-paced, ever-changing, collaborative team environment.
Responsibilities:
- Consult with clients to define technical solutions that meet their business requirements.
- Analyze requirement and design specifications and identify system modifications to meet requests.
- Develop and execute software test plans for functional, performance, stress, and regression testing needs.
- Derive test cases from design discussions or technical/functional specifications.
- Document test results and submit problem logs using the online problem tracking system.
- Perform testing on reworked problem logs and close the logs as appropriate.
- Effectively report status to the project lead on each assigned project, effectively communicate software issues/concerns in a timely manner.
- Manage defect tracking and reporting throughout the QA life cycle.
- Develop and maintain thorough knowledge and understanding of multiple applications.
Basic Minimum Requirements:
- Bachelor’s degree in IT, Computer Science or a related field, OR a minimum of two years progressively responsible experience, OR an equivalent combination of education and experience
- Knowledge of program/component design and construction tools and techniques
- Solid working knowledge of the capabilities and strategies of quality assurance
- Experience with software testing and/or formal testing methodologies
- Excellent problem-solving skills
- Keen attention to detail
- Ability to excel in a fast-paced environment
- Outstanding written and oral communication abilities
- Skilled in MS Office applications and experience with testing multiple versions of Web browsers
- Familiar with relational databases
- Average level or above SQL skills
Bonus points for:
- Experience in financial services or lending applications
Competitive pay with bonus, and a comprehensive benefits package that includes, but not limited to:
- 401(k) company match up to 4%
- Long Term Incentive program
- Medical, dental, and vision coverage
- Annual HSA contribution of $1,650
- Life insurance, disability, and critical illness
- Birthday holiday
- 2 floating Community Days
- Tuition reimbursement program
- Generous PTO, including Paid Parental Leave
- $2,000 Vacation Incentive Plan after 3 years $1,000 Sabbatical Day
- Community funds, wellness funds, and more
Learn more about our benefits by viewing our 2025 Employee Benefits Brochure.
Goal Solutions, LLC (“Goal” or the “Company”) is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology, analytics, and industry expertise.
Directly or through its subsidiaries, GSS Data Services, Launch Servicing (“Launch”) and Turnstile Capital Management (“TCM”), Goal provides primary servicing, asset management, collections management, direct collections, administration, and treasury services. Key markets we serve include residential solar, home improvement, student finance, and a growing number of personal loan providers. Currently Goal serves a variety of clients including hedge funds, traditional banks, ABS structures, insurance companies, investment banks, and colleges and universities with over $30B in assets under management.
Goal will continue to grow the business both organically and through acquisitions. Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission, values, culture, and service to our community. Our company is headquartered in San Diego, CA and has been named “Best Places to Work” by the San Diego Business Journal since 2015.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Equal Employment Opportunity
It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Salary : $1,000
