What are the responsibilities and job description for the Golden Mill Ambassador position at The Golden Mill | Golden, CO?
A Golden Mill Ambassador proactively acts as a tour guide and expert on The Golden Mill and Golden, CO in general. They provide our brand of warm, genuine, knowledgeable hospitality to all of our guests, and ensure every person at the Mill feels welcome and has a truly memorable guest experience.
What you will do:
- Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
- Demonstrate to guests how to use the self pour beer wall and Golden Mill card and address any quality issues guests may have (foamy beer, etc.)
- Answer any questions guests may have about The Golden Mill, our pour wall, the beers/wines/cocktails we carry, food options, and even Golden, CO in general
- Change out kegs as needed
- Handle guests’ complaints by listening to their concerns, always informing a manager, and attempting to resolve issues to ensure overall guest satisfaction
Perks of the job:
- Great pay
- Flexible schedules
- Growth opportunities
A Golden Mill Ambassador is responsible for serving our guests with unparalleled hospitality to create unforgettable experiences every day! If this sounds like you, please apply today!
THIS JOB IS SEASONAL
REQUIREMENTS
- Ability to communicate (speak, read, and write) in English.
- Basic computer skills.
- Ability to work in a high volume, fast-paced work environment.
https://thegoldenmill.com/about-our-story
The Golden Mill is THE community gathering spot in Golden, CO. Often referred to as "Golden's Living Room", The Golden Mill is a place where people from all over come to connect with each other over best in class food, drinks, entertainment, and ambiance. Set along picturesque Clear Creek, with expansive views of Table Mountain and the historic Coors Brewery, The Golden Mill is a place to meet old friends and make new ones. Our state of the art 50 tap self pour beer wall allows an unparalleled experience to both sample craft and local beers, wines, and cocktails, or just kick back with some of the classics. With 5 food concepts under one roof, there's something for everyone to eat as well.
At The Golden Mill, we believe strongly in Community, and that extends to how we approach our team. With benefits ranging from health insurance to PTO to free food and beverages, combined with our commitment to offer all employees a living wage, we are at the forefront of providing a best-in-class employee experience to everyone on our team, and will always make staying that way priority #1.