Part Time Concierge

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The Goldton at Venice is hiring for a part-time concierge: 2 days a week, every other weekend, 16 hrs a week 8-4pm!

Job Summary: The Concierge is the first impression of the community. Greeting residents, families, vendors, associates, and other community guests. They answers telephones, responds to routine inquiries, relays calls, and performs a variety of related clerical/ administrative duties including but not limited to emails, creating spreadsheets or flyers, copying, filing, scheduling, and answering any resident or guest associated questions.

Reports to: Business Office Coordinator/ Executive Director

Essential Functions and responsibilities may include, but are not limited to the following:

· Greets every individual entering through the front door and announces all prospects to Sales & Marketing representative by Name

· Answers the phone to company standards.

· Accepts all incoming packages (mail, floral deliveries, etc.) for residents and departments.

· Maintains Sign-In log for all guests/visitors

· Completes and submits Maintenance Request Work Orders

· May be responsible for making photocopies, sending/receiving faxes, assisting with dry cleaning services, deliveries, etc.

· Maintains the appearance of the common areas by checking for cleanliness, burned out light bulbs, misplaced chairs, etc.

· Maintains appearance of the entryway (both inside and out) and driveway, if applicable

· Maintain Community Security by never leaving the front desk unattended without coverage.

· Maintains all community keys, if applicable

· Completes all necessary Occurrence Reports and distributes to Managers, if applicable.

· Assists with resident/ family grievances.

· Monitors the Daily Resident Safety Check-In System.

· Monitors all applicable door and building alarms, fire panel, and cameras

· Provides property security surveillance on 3rd shift, if applicable

· Ensures all emergency systems are restored and logged if applicable.

· Ensures written Medical/Emergency procedures are in place.

Education and Experience:

· Must be 18 years or older. Exceptions may apply depending on state requirements.

· 3 to 6 months related experience preferred and/or similar training.

· Knowledge of senior living, Alzheimer's or a related dementia preferred.

· Per state requirements an active state certification & training.

· Administrative/ Clerical experience preferred.

Job Type: Part-time

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Morning shift
• Rotating weekends

Work Location: In person