What are the responsibilities and job description for the Medical Assistant - Temp/Hire position at The Goodkind Group?
Long term contract for 2 Medical Assistants to work in an Orthopedic office in Greenwich, CT. The hours are Monday -Friday 8am-5pm. Ideal candidates will have at least 1-2 years of Medical Assistant experience and Orthopedic experience preferred. This role will consist of working the front desk as well.
Responsibilities:
§ Prepares patients for examination and treatment. Collects detailed and accurate patient history.
§ Prepares and maintains exam rooms with necessary instruments, equipment and supplies.
§ Follows up with patient on physicians current patient care notes or instructions.
§ Provides general assistance, education and information to patient questions.
§ Performs post-operative wound care, suture removal, dressing change, cast removal, cast application and splint application.
§ Assists physicians in setup and performance of medical procedures under the direction of physician or nurse manager.
§ Responsible for maintaining patient confidentiality.
§ Prepares, cleans and stocks examination rooms. Assures surfaces are clear and puts away any articles that were left out and replenishes missing stock in drawers and cabinets.
§ Unpacks new supply deliveries and stores away items as directed.
§ Assists members of clinical support staff and physicians with all duties as necessary and appropriate. (includes patient care, post-op phone follow-up calls and other patient phone calls, medication updates)
§ Documents all phone calls and actions appropriately in EMR.
§ Follows all HIPAA regulations as instructed.
§ Performs other duties/projects as assigned.
§ Greet and register patients in a prompt and pleasant manner.
§ Instruct patients to complete registration, history and HIPAA acknowledgement forms.
§ Request updates from established patients.
§ Collect and enter all insurance referrals.
§ Make copies of patient forms and insurance cards.
§ Enter all demographic information and off-bill comments into billing system.
§ Call insurance carriers and patients for follow-up information to complete registration as needed.
§ Instruct patients about referral and payment process as needed.
§ Schedule and re-schedule appointments for patients.
§ Takes message and respond to requests.
§ Perform Expediter (escort patients to exam rooms) and Call Center duties as needed.
Qualifications
§ General knowledge of office procedures and computer systems.
§ Strong interpersonal and customer service skills
§ Ability to handle high stress, busy work environment.
§ Knowledge of Word & Outlook Required.
§ Orthopedic and/or casting experience preferred.
§ Knowledge of GE Centricity a plus.
§ Pleasant, professional, and articulate phone skills.
§ Knowledge of medical terminology.
§ Strong organizational skills
§ Medical Assistant Certification preferred
Salary : $21 - $23
