What are the responsibilities and job description for the Move-in Coordinator (SLHC) position at The Goodman Group, LLC?
Who We Are:
The Move-In Coordinator plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. The primary purpose of this position is to coordinate and support occupancy goals through effective planning of move-ins, move-outs and in-house transfers.
Essential Job Functions
- Facility Information
- Comprehensive Health Plan Options
- Medical and Prescription Coverage
- Dental and Vision Coverage
- $10k Life Insurance Coverage*
- Supplemental Insurance Options
- Pet Insurance
- 401(k) Retirement Savings Plan with Generous Company Matching Benefits
- Employee Support Program (ESP)
- Tuition Discounts with Rasmussen College
- Educational Support
- Team Member Referral Bonus
- Shift Differentials
- LifeMart Employee Discounts
- OnShift Engage Bonus and Incentives
- Generous Paid Time Off
- Benefits available to eligible employees with enrollment in a medical insurance plan. Eligibility may vary by position, average hours worked, length of service, and/or location.
The Move-In Coordinator plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. The primary purpose of this position is to coordinate and support occupancy goals through effective planning of move-ins, move-outs and in-house transfers.
Essential Job Functions
- Assists incoming residents with transition and move to the facility.
- Assists residents moving out or transferring from one apartment to another.
- Coordinates refurbishing, cleaning and inspection of all units in a timely and acceptable standard with the Maintenance & Housekeeping departments.
- Communicates with site leadership team on incoming resident needs and requirements.
- Assists in report production: weekly, monthly, move-ins/outs and others as directed.
- Coordinates incoming resident's assessments (if applicable).
- Coordinates and completes move-in documentation, pre-admission paperwork and financial transactions.
- Assists pre-occupancy residents in all facets of the move including, but not limited to, sale of home, helping with moving company arrangements, furniture selection, etc.
- Engages Happy You’re Here signature admission program for all move-ins.
- Supports Sales & Marketing Team by assisting as backup for tours, on site events, and other sales related functions etc., as directed by the Director of Marketing or Executive Director.
- Perform other job-related duties as assigned.
- Be able to make independent decisions and follow instructions.
- Deal tactfully with personnel, prospects, residents, family members, visitors, government agencies/personnel, and the public.
- Capable of working with ill, disabled, elderly, and emotionally upset people within the facility.
- Communicate effectively in a manner that is sufficient for effective communication with supervisors, team members, prospects, residents, and families.
- Knowledge/proficiency of Microsoft Office Suite.
- Must meet all applicable state and federal requirements for this position.
- High school degree and/or related experience. College degree preferred.
