What are the responsibilities and job description for the Apartment Repair Technician position at The Goodman Group?
The Goodman Group seeks a highly skilled Roving Maintenance Technician to manage maintenance operations within our residential communities. This key role ensures that maintenance services are delivered efficiently and effectively.
Main Responsibilities
- Providing emergency maintenance response and on-call duties during maintenance personnel absences at assigned communities
- Supporting and developing maintenance staff members
- Conducting routine inspections and audits of property maintenance facilities
- Ensuring compliance with established maintenance procedures and policies
- Developing and implementing site-specific maintenance plans to enhance resident satisfaction
Key Performance Indicators
- Responding promptly to emergency maintenance requests and resolving issues efficiently
- Maintaining accurate records of maintenance activities and reporting regular updates to supervisors
- Identifying areas for improvement in maintenance operations and recommending corrective actions
- Providing effective training and support to maintenance staff members
- Ensuring adherence to safety protocols and best practices in maintenance operations
Requirements and Qualifications
- Valid driver's license required
- Reliable transportation necessary
- Excellent customer service and interpersonal skills
- Adaptability and flexibility to handle changing priorities
- Strong analytical and problem-solving abilities
- Ability to work independently and as part of a team
- Effective written and verbal communication skills
- Organizational and time-management expertise
- Able to learn and adapt to new technologies and procedures
- Maintains confidentiality and discretion in handling sensitive information
