What are the responsibilities and job description for the ACCOUNTING CLERK GROUP BILLER position at The Grand America Hotel?
We are looking for a skilled Accounts Receivable Clerk to provide financial, administrative and clerical services. The Accounts Receivable Clerk is responsible for the billing portion of catering events, meeting planners / company events, helping guests have an understanding of the billing portion of their events, ensuring invoices are sent out promptly and monitored until paid in full while maintaining a positive relationship with our customers. Duties include ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts.
What we offer :
Benefits for full-time employees (30 hrs a week) after 60 days of employment. (Medical, Dental, Vision, Life)
Hotel stay and ski discounts
Training and career growth opportunities
Discounted UTA Eco Premium Pass
Rewards & recognition program
Responsibilities :
Read turnover / contracts prior to group arrival
Address any billing concerns with Credit Manager. Coordinate billing concerns with Convention Services Manager.
Ensure method of payment has been established
Read resumes to get acquainted with the group
Monitor postmasters in Opera (property management system) to ensure all events charges, including meeting room charges, food, audio visual, gratuities, security bills, guest incidentals and guest room charges are correctly posted
Create an invoice and include copies of charges to present to the client in a timely manner
Follow up with any needed corrections and / or disputes
Maintain a positive line of communication with clients
Maintain communication with customers throughout payment cycle
Qualifications :
High school or equivalent experience preferably in hotel accounting.
Minimum of 2 years financial experience (hospitality preferred)
Strong organizational skills with attention to detail.
Ability to compile facts and figures.
Basic knowledge of Microsoft Word and Excel.
Ability to read and speak English fluently.
Knowledge of hotel Finance procedures and systems.
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