What are the responsibilities and job description for the Sales Coordinator position at The Grand America Hotel?
Assist Sales Managers in the daily sales process including site visit preparations, proposals, contracts, turnovers, and daily management of Group information in Opera.
Responsibilities
- Report to and work directly with Sales Managers
- Assist with miscellaneous projects assigned by a Sales Manager
- Responsible for sales leads email inbox; review and assign leads to appropriate manager and track accordingly
- Prepare proposals, consisting of creating and editing proposal templates for prospective business
- Preparation for Site visits with client amenities, welcome cards, show rooms, site profiles and any required inter-departmental communication needed to ensure a successful client experience
- Enter space, rates, and rooms in hotel’s database system, Opera
- Updating Opera as changes are made
- Merge and edit contracts with Sales Managers approval to be sent to clients on behalf of the Sales Manager
- Compose turnovers as signed contracts return to the hotel
- Review Opera and confirm that contracts reflect the space and rooms blocked
- Distribution of contracts and turnovers to other departments as necessary
- Create reservation requests on behalf of the Sales Managers
- Provide phone coverage for sales office and ensure clients’ needs are attended addressed
Other Duties/ Responsibilities
No Travel required.
Hours: 40 hours over five day period; typically Monday through Friday: days and times may vary based on need. Must be able to work weekends and holidays when necessary.
Qualifications:
- Previous administrative support experience preferred
- Candidate must be well organized, responsive and have a “Team Player” attitude
- Technical skills a must
- Typing speed of at least 55-60 wpm
- Extensive experience with Microsoft Word and Excel
- Communication skills both written and verbal required
- Professional Appearance/Dress
