What are the responsibilities and job description for the Afternoon Tea Server position at The Grand & Little America Hotel, Utah?
Join us in the elegant Lobby Lounge as we serve afternoon tea. This is a full time position, with shifts typically from 10:30 AM to 6 PM. Full benefits including medical, dental, vision and life insurance after 60 days, as well as floating holidays and sick pay. Vacation (40 hours) available after 90 days of employment. Must be able to communicate clearly in English (read, speak, and write) Weekend and holiday availability is a must.
Duties/Responsibilities:
- Interacting with customers by taking their orders, making recommendations, providing them with accurate bills, serving them food and drinks, processing payments, and supplying them with whatever they need in a timely manner.
- Handling multiple tables and tasks in an efficient manner.
- Cleaning and clearing tables.
- Assisting with opening and closing duties, such as preparing ingredients and restocking items, such as straws, napkins, etc.
- Learning about food and beverages, such as wine, beer, and cocktails.
- Taking inventory of supplies and ingredients.
- Checking identification to ensure customers are the proper age to purchase alcoholic beverages.
- Standing, walking and carrying heavy trays of food and drinks.
- At all times provides a favorable image of The Grand America Hotel to promote its aim and objectives.
- Maintains a favorable working relationship with all company employees and fosters a cooperative and harmonious working climate
Physical Requirements:
- Ability to stand, walk, and move around the dining area for extended periods of time (up to 8 hours).
- Ability to lift and carry heavy trays, food, and beverage orders (up to 25 pounds).
- Ability to bend, squat, and reach in order to serve guests and retrieve items from shelves or storage areas.
- Comfortable working in a busy, fast-paced environment with high noise levels.
- Good physical stamina and mobility to efficiently serve a high volume of customers throughout shifts.
