What are the responsibilities and job description for the Front Desk Receptionist position at The Grande Pawlace?
Job Summary
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our parents while providing exceptional customer service and managing various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. You must also LOVE animals.
Duties
- Greet parents and visitors warmly, ensuring a positive first impression.
- Answer phone calls with professionalism and courtesy, addressing inquiries or directing them to the appropriate staff.
- Manage appointment scheduling and maintain an organized calendar for the business. Customer check-in and check-out process, and money handling.
- Assist with office management duties to ensure smooth daily operations.
- Provide support to the staff as needed, help with cleaning duties, and maintain a positive environment
- Maintain confidentiality of sensitive information in accordance with company policies.
- Work with dogs and help provide a clean and safe environment.
Experience
- Previous experience as a receptionist or in a customer service role is preferred.
- Familiarity with office management procedures and basic clerical skills is essential.
- Experience in a dog care facility is a plus, but not required.
- Strong time management skills with the ability to prioritize tasks effectively.
- Proficient in using office equipment and software applications related to office operations.
- Excellent phone etiquette and interpersonal skills are crucial for this role.
If you are a motivated individual with a passion for providing outstanding service, we encourage you to apply for this exciting opportunity!
Job Type: Part-time
Pay: $10.00 - $11.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
Schedule:
- Day shift
- Morning shift
Application Question(s):
- Do you have open availability for work shifts and working holidays?
Ability to Commute:
- Enterprise, AL 36330 (Required)
Work Location: In person
Salary : $10 - $11