What are the responsibilities and job description for the Ministry Account Advisor position at The Great Commission Foundation?
Job Description
The Ministry Account Advisor provides first-line customer service to GCF’s Agents. Agents of GCF fulfill our charitable mandates through ministry work either nationally or internationally. The Great Commission Foundation's Charitable mandates include: advancement of the Christian faith, relief of poverty, and advancement of education.
Our Ministry Account Advisors facilitate compliance with the charity requirements of the Canada Revenue Agency (CRA) and advocate for the Agents on their caseload by providing assistance and resources to help their Agents and the ministry projects thrive. The ideal candidate will have administrative experience, be personable with great customer service skills, enjoy problem solving, be detail oriented, and desire to see the Great Commission fulfilled.
About us
The Great Commission Foundation (GCF) is an organization committed to fulfilling the Great Commission by supporting ministries and initiatives that spread the gospel message, further education, and relive poverty around the world. We allow people to focus on the ministry God has called them to, by providing the administrative backend and charity compliance expertise required to thrive in ministry. Our team is comprised of skilled administrative and accounting personnel dedicated to using their talents and expertise to enable ministry minded people to fulfill the Great Commission.
Main Responsibilities & Activities:
- Follow-up and correspondence with Agents including, but not limited to payroll & benefits, expense claims & advance clearings, CRA compliance requirements, account & donation inquiries, various report requests.
- Assist Agents with GCF’s event tools for planning and execution of their project’s promotional events.
- Monitor activity of projects through various means including, but not limited to, website monitoring, quarterly reports, newsletters.
- Monitor and share social media content to promote Agent projects.
- Provide communication to Partnering Organizations and/or Agent Advisory Teams.
- Act as liaison between Agents and GCF support teams including IT/software, accounting, or donations.
- Provide guidance for Agents.
Knowledge, Skills & Abilities:
- Post-Secondary education preferred.
- Minimum five years customer service experience.
- Proven administrative skills and experience, minimum five years.
- Excellent communication skills both verbal and written.
- Ability to work independently and collaboratively.
- Excellent problem solving, critical thinking, and conflict resolution skills.
We offer a health coverage package and a healthy work culture. If you are passionate about making a difference in the lives of others, we would love to hear from you. Apply today!
Job Type: Full-time
Pay: $30,000.00 - $35,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- Would you feel comfortable praying with and for Christian missionaries?
Experience:
- Customer service: 5 years (Required)
- Administrative: 3 years (Preferred)
Language:
- English (Required)
Work Location: In person
Salary : $30,000 - $35,000