What are the responsibilities and job description for the Program Coordinator - Great Game of Business position at The Great Game of Business?

Are you a detail-oriented professional with a knack for organization, data management, and program execution? Do you thrive in a fast-paced environment where your contributions directly impact business success? If so, The Great Game of Business® wants to hear from you!

About Us

The Great Game of Business is a dynamic and innovative organization dedicated to transforming businesses through the power of open-book management and a game-changing approach to teamwork, transparency, and engagement. Our mission is to empower companies to drive results, build stronger cultures, and achieve sustainable growth. As part of our team, you'll play a critical role in sharing our methodology and growing our impact.

About the Role

As our Program Coordinator, you will be responsible for administering key coaching programs, tracking, and analyzing data, and ensuring smooth execution of coaching initiatives. You'll work closely with the Director of Coaching & Content to oversee program performance, enhance reporting processes, and support coaching and training staff in delivering exceptional services to clients.

Key Responsibilities

Program Execution & Coordination

Oversee all aspects of the Healthy Company Program, including strategic planning, communication, promotion, and the judging process.
Ensure seamless integration of the Healthy Company Program with Coaching initiatives.
Administer the CEU Program, tracking certifications, assigning credits, and distributing certificates.
Maintain the Quality Assurance Program, ensuring evaluations are conducted and key insights are compiled for continuous improvement.

Data Management & Reporting

Track, analyze, and report on key Coaching implementation metrics, including survey results, SageWorks reports, and Employee Scorecard reports.

Oversee the Employee Practice Scorecard process, from scheduling and data collection to analysis and reporting.

Implement and optimize survey methodologies, enhance response rates, and apply data insights to drive program improvements.

Communicate data and research findings in a clear, engaging, and accessible way , ensuring insights are easily understood by diverse audiences.

Cross-Team Collaboration & Operational Support

Coordinate schedules, track deadlines, and manage internal processes to ensure seamless execution of coaching initiatives.

Support the Coaching & Content team by providing accurate data insights, refining reporting processes, and maintaining quality assurance checkpoints.

Act as a central point of contact for coaching staff, ensuring they have the necessary tools, reports, and resources to deliver high-quality services to clients.

What You Bring to the Table

Required Qualifications :

Experience in program coordination, data management, or a related field

Strong organizational and project management skills

Proficiency in Microsoft Excel, survey platforms, and data tracking tools

Ability to analyze and present data effectively

Strong written and verbal communication skills

Self-starter with a bias for action —thrives in a fast-paced environment, takes initiative, and drives projects forward with confidence and urgency

Preferred Qualifications :

Bachelor's degree in Business, Data Analytics, or a related field (or equivalent experience)

Experience with survey design, certification tracking, or coaching programs

Experience managing CEUs and quality assurance programs

Familiarity with The Great Game of Business® methodologies and a passion for open-book management, financial literacy, and employee engagement.

Key Competencies for Success

Detail-oriented with strong problem-solving abilities

Independent thinker who takes initiative

Strong interpersonal and relationship management skills

Adaptability and willingness to learn new tools or systems

Passion for coaching, business education, and leadership development

Location : 2401 E. Sunshine, Springfield, MO, 65804

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Program Coordinator - Great Game of Business

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