What are the responsibilities and job description for the Learning & Development Program Coordinator position at The Greater Boston Chamber of Commerce?
Title: Learning & Development Program Coordinator
Reports to: Senior Program Manager, Learning & Development
Date: April 2025
Position Overview:
The Learning & Development (L&D) Program Coordinator supports a dynamic portfolio of leadership development & talent retention programs, including a mix of long-term cohort programs, virtual certificates, and seminars and workshops created for business employees. This position works closely with the L&D Senior Program Manager to plan and execute internal and external logistics for the entire L&D department. The department runs approximately forty sessions per year.
A key member of the L&D team, the L&D Program Coordinator keeps the engine running and contributes to the success of the department and subsequently the Chamber. This position is best suited for an energetic person who handles multiple projects simultaneously and knows how to prioritize, manages tight deadlines, and maintains a cool and calm demeanor while interacting with high-level professionals in Boston's business community.
Responsibilities:
- Streamlining procedures and processes with efficiency and organization
- Serving as participant liaison, assisting with and ensuring their success in our programs
- Leading overall event prep (booking catering, printing name tags, preparing staff memos, seeking volunteers, running checklists, gathering items)
- Creating a warm and welcoming on-site experience for our participants
- Providing administrative support for the L&D department while also collaborating with cross-departmental teams
- Supporting the Director of L&D on research, planning, and curriculum development
Education/Qualifications:
- Bachelor's degree or two to three years of equivalent experience in administration, event planning, education, or customer service/hospitality
- Exceptional organizational skills and strong attention to detail
- Experience with data entry and CRMs, as well as the Microsoft Office suite
- Ability to work independently and take initiative, but also work collaboratively as a team
- Ability to work a flexible schedule with some early mornings (starting at 7am) and some late evenings (until as late as 7pm) with advance notice
- Outgoing and engaging personality, someone who likes to be around people
- Commitment and interest in leadership development, adult learning, and business
- Ability to manage relationships and projects with multiple internal and external constituencies
- Ability to multitask, prioritize, and complete projects across potentially competing objectives and timelines
- Strong workplace ethics and values
About Us:
If you are looking to join a dynamic, collaborative team that makes a real difference in Greater Boston, look no further than the Greater Boston Chamber of Commerce. We work hard together with one purpose: to make Greater Boston the best place for businesses and people to thrive. At the Chamber, you will develop critical professional skills and interact with business and civic leaders who are shaping the future of our region.
Since 1909 the Greater Boston Chamber of Commerce has sought to make Boston an epicenter of communication, collaboration, and celebration between businesses. Our mission is to be the convener, voice, and advocate of our diverse and collaborative membership who drive Greater Boston's success. We believe that when business thrives, we all thrive.
We do this by:
- Creating connections between business leaders that cultivate meaningful professional relationships
- Amplifying advocacy by informing the community on the most pressing issues facing our region
- Shaping policies that elevate Greater Boston's competitiveness in the region, nation, and world
Salary: $59,000 - $65,000
To Apply: Include your resume and a cover letter. Candidates may be asked to supply a writing sample at the time of an interview.
**This job requires you to be in the office for a minimum of three days a week.
EEO Statement:
The Greater Boston Chamber of Commerce is an equal opportunity employer committed to a workplace that reflects the diversity of the people of Boston, Massachusetts. We actively seek a diverse staff that is reflective of the community we serve.
It is the policy of the Greater Boston Chamber of Commerce to provide equal employment opportunity to all employees and applicants for employment without regard to race, sex, sexual orientation, gender identity or expression, color, creed, religion, national origin, age, disability, marital status, parental status, family medical history or genetic information, political affiliation, military service or any other non-merit based factor in accordance with all applicable laws, directives, and regulations of federal, state and city entities.
Physical Requirements:
This is a sedentary job by nature but does require travel. Requires being able to sit at a desk and use a computer and phone for most of the day. When traveling, an employee must be mobile enough to get around events and assist with setup and breakdown including lifting 25lbs or more. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary : $59,000 - $65,000