Set-up Supervisor I

Position: Set Up Supervisor

Department: Facility Set-Up

Date: 05/13/22

Primary Responsibilities: (guest interaction, ordering responsibilities, clean up duties, clerical responsibilities, etc.)

• Are to assist the Set-Up Manager with the items listed below.

• Coordinating and communicating all of the information from the BEO’S to Banquet Set-Up and Facility Set-Up and insure the set ups are set correctly throughout the property.

• Managing and scheduling duties for approximately 10 to 35 employees both daily and weekly

• Completing both payroll and low earning duties

• Attending pre-conference meetings and weekly BEO meetings

• Ordering table linens and supplies for meeting and banquet set ups

• Working in a safe manner and providing ppe

• Working closely with Event Services, Food and Beverage and all other departments

• Administering and recording disciplinary actions (coaching,absenteeism and etc)

• Meeting with group contacts

• Responsible for the care and handling, and storage of all equipment and linens

• Interact with internal and external guests effectively

Secondary Responsibilities:

• Communicating through a two way radio, e-mail and cell phone

• Communicating with other vendors i.e. Gillespie’s Flowers regarding décor and materials being rented or used for different functions

• Inventory of all equipment and the ordering of all new equipment

• Ensuring that the staff is informed of all changes and additions to set ups and that these changes and additions are completed

Normal Working Hours: (Shift, days)

• Day shift-shift times varies depending on the business

Past Work Experience Requirements: (Type of work, number of years required, equivalent experience, etc.)

• Previous set-up experience perferred

• Hospitality experience perferred

• Knowledge of Hotel operations

• Ability to work independently

• Public contact

Educational Requirements: (Degree/Certification, highest required/preferred, field of study)

• High School Diploma or G.E.D. preferred

• Valid drivers license

Communication Skills Requirements: (Verbal: phone, in-person, group; Written: memos, documents)

• Ability to listen, comprehend, and speak well

• Ability to give and receive accurate information from guest, managers, group contacts, service and kitchen staff in a timely manner

• Excellent telephone skills

• Must be able to handle demanding situations in a professional manner

• Communicate in a positive and confident manner

• Must possess basic math skills

Technical Requirements:

• Excellent organizational skills

• Knowledge of measurements

• Knowledge of computers

• Excellent ability to listen and retain information

Hourly DOE

Computer

Experience Software Level (Beginner, Intermediate, Advanced)

Word Processing Beginner

Spreadsheet Beginner

Database Beginner

Programming Beginner

Calendars Beginner

Internet Beginner

Hardware Installation Beginner

Technical Skills Skill Level (Beginner, Intermediate, Advanced)

Typing (WPM) Beginner

Data Entry Beginner

Other

Location of Work YES NO

Indoors X

Heated X

Temp. Fluctuations X

Outdoors X

Below Ground X

Elevated Areas X

Personal Protective Equipment Required X

Work Postures Continuous (up to 8 hrs. in an 8 hr. shift), Frequent (up to 5.5 hrs. in 8 hr. shift), Infrequent (up to 3 hrs. in an 8 hr. shift), Rarely (up to .5 hr in 8 hr. shift)

Standing Frequent (up to 5.5 hrs. in 8 hr. shift)

Sitting Infrequent (up to 3 hrs. in an 8 hr. shift),

Walking Frequent (up to 5.5 hrs. in 8 hr. shift),

Climbing Infrequent (up to 3 hrs. in an 8 hr. shift),

Bending/ Stooping Frequent (up to 5.5 hrs. in 8 hr. shift),

Overhead Reaching Frequent (up to 5.5 hrs. in 8 hr. shift),

Arm/Hand Movement Continuous (up to 8 hrs. in an 8 hr. shift),

Hand/Eye Coordination Continuous (up to 8 hrs. in an 8 hr. shift),

Other (Define)

Lifting Requirements

Frequency (choose 1 per movement)

Continuous (up to 8 hrs. in an 8 hr. shift), Frequent (up to 5.5 hrs. in 8 hr. shift), Infrequent (up to 3 hrs. in an 8 hr. shift), Rarely (up to .5 hr in 8 hr. shift)

Amount . Over 20 lbs.

Horizontal Lift Frequent (up to 5.5 hrs. in 8 hr. shift),

Overhead Lift Frequent (up to 5.5 hrs. in 8 hr. shift), Floor to Waist Lift Frequent (up to 5.5 hrs. in 8 hr. shift),

Grasping Frequent (up to 5.5 hrs. in 8 hr. shift),

Push/Pull Frequent (up to 5.5 hrs. in 8 hr. shift),

Carrying Frequent (up to 5.5 hrs. in 8 hr. shift),

Other (Define)

Required Supervision: (Reports to, Supervision provided, number of people to supervise)

• Reports directly to the Set-Up Manager

• Assists in managing both meeting room and banquet facilities set-up crews

• Must be comfortable with working independently

• Must be self motivated

Other Requirements:

• Consistent demonstration of the Ten Essential Attributes

• Requires above average concentration and multi-tasking skills

• Must be able to adapt easily to change

• Guest service oriented

• Problem solving skills

• Must be extremely detailed oriented

• Must be reliable and consistent in quality of work

• Even tempered

• Clean and professional appearance

• Must be twenty one years of age or older

• Must have a valid drivers license

• Approachable

*Requirements are subject to change

Job Type: Full-time

Pay: Up to $17.84 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Office Management: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• White Sulphur Springs, WV 24986 (Required)

Work Location: In person

Salary : $18