What are the responsibilities and job description for the Reservation Specialist position at the Greensboro Science Center?
Job Details
Description
SKYWILD Aerial Adventure and FLYWAY Zipline
Part-Time Reservation Specialist
The Reservation Specialist reports to the SKYWILD Manager and the SKYWILD Assistant Manager.
Reservation specialists are the front lines in communication with our guests. Therefore, excellent
communication skills and work ethic, along with multi-tasking and organization skills are required.
Essential Job Functions:
Provide high level of guest service at all times
Convey accurate information to the public
Make reservations over the phone as well as in person with guests
Operate a point of sale system
Check guests in and out for their scheduled reservations according to operating procedures
Help maintain SKYWILD/FLYWAY facilities and equipment
Qualifications
Essential Job Requirements:
Must be able to work weekends, holidays, long hours and irregular shifts
Must be able to work as a team
Must have good communication skills
Must be punctual
Must have excellent guest service skills
Must have excellent attention to detail
