What are the responsibilities and job description for the House Keeper position at The Groton Inn and Forge & Vine?
Job Title: Housekeeper
Location: The Groton Inn – 128 Main Street, Groton, MA
Schedule: Year-round | 20–30 hours per week | 8:00 AM – 5:00 PM | Weekend availability required
Compensation: $16.00–$18.00 per hour, based on experience
Benefits: Complimentary fitness center access and staff meals
Experience: Previous housekeeping or professional cleaning experience preferred
Position Summary:
At The Groton Inn, our Housekeeping Team plays a vital role in delivering exceptional guest experiences. Each Housekeeper ensures that guest rooms and public spaces are meticulously cleaned and maintained to exceed guest expectations. Whether working independently or alongside a partner, Housekeepers uphold our property’s standards with pride, attention to detail, and a guest-focused attitude.
Primary Responsibilities:
Maintain a clean and polished appearance with a properly maintained uniform
Clean guest rooms and public areas to established standards, including:
Making beds and changing linens
Cleaning bathrooms and replenishing amenities
Dusting, vacuuming, sweeping, mopping, and window cleaning
Replacing light bulbs, emptying trash/recycling, folding linens
Use cleaning chemicals in compliance with OSHA and Massachusetts safety regulations
Push supply carts safely across indoor and outdoor surfaces
Maintain organized and stocked supply areas
Greet guests warmly while respecting their privacy and comfort
Understand and explain basic room features (climate controls, lighting, etc.)
Respect guest privacy and safeguard personal property at all times
Communicate guest needs, maintenance issues, or feedback to the front desk or manager
Ensure accurate handling of lost and found items in line with Inn procedures
Adhere to safe lifting and sanitation procedures, especially when handling soiled linens or biohazard materials
Report any damaged equipment or unsafe conditions promptly
Team & Guest Relations:
Work collaboratively with the housekeeping team to meet guest needs
Communicate professionally with guests and respond to requests or concerns
Provide information about the property or local area, or direct guests to appropriate staff for assistance
Help create a warm, welcoming atmosphere that reflects the values of The Groton Inn
Requirements & Qualifications:
Must be 18 years of age or older and legally eligible to work in the U.S.
Ability to read and understand directions, chemical labels, and safety signage
Strong verbal communication and interpersonal skills in English
Ability to work independently and as part of a team in a fast-paced environment
Professionalism, discretion, and a guest-focused approach
Physical Demands:
Frequent walking, standing, bending, stooping, reaching, and lifting
Ability to lift and carry up to 50 lbs. from knee to shoulder height
Regular stair climbing and occasional work on uneven surfaces
Repetitive hand movements and use of both hands for fine motor tasks
Ability to work in confined spaces and be on your feet for extended periods
Frequent exposure to varying indoor and outdoor temperatures
Frequent hand washing and adherence to sanitation protocols
Work Schedule & Environment:
Shifts may include early mornings, evenings, weekends, holidays, and split shifts
Work performed indoors and outdoors with exposure to cleaning chemicals and equipment
Hazards may include slips, trips, lifting strain, and contact with unsanitary materials
Why Join The Groton Inn?
As part of our Housekeeping Team, you are more than a cleaner—you are a key contributor to the guest experience. We take pride in our property, our team, and the warm, welcoming atmosphere we provide to every guest who walks through our doors. If you’re dependable, detail-oriented, and enjoy being part of a supportive team, we’d love to meet you.
Salary : $16 - $18