What are the responsibilities and job description for the Lawn Care Maintenance Specialist position at The Grounds Guys?
Company Overview
The Grounds Guys is a dedicated team of lawn care and landscaping experts who strive to provide exceptional residential and commercial services. We prioritize building great relationships with our customers, ensuring they receive top-notch service.
Job Description
We are looking for a skilled Maintenance Team Member to join our crew. As a front-line employee, you will be responsible for providing exceptional care to our customers, performing tasks related to landscape maintenance at high levels of quality and service delivery. This includes mowing, string trimming, blowing, edging, weeding, pruning, and edging. You must be able to work outdoors in all weather conditions, doing very physical work, able to lift/carry 35-80 pounds often. Your goal will be to ensure everything is wrapped up and set to go for the next day.
Responsibilities:
• Provide exceptional customer service
• Perform landscape maintenance tasks with high-quality results
• Work outdoors in various weather conditions
• Lift and carry heavy equipment (up to 80 pounds)
• Ensure daily tasks are completed efficiently
How We Measure Success
Our success is measured by several key factors:
• Attendance: Regular attendance is crucial for meeting customer service goals
• Budget vs Actual Hours: Managing time planned and spent at each job is essential for profitability
• Return Rates: Ensuring quality control to minimize return visits
• Customer Retention: Building strong relationships with customers to ensure their loyalty
• Full Utilization of Software & Processes: Leveraging software and processes to streamline operations and enhance customer satisfaction
Requirements:
To be considered for this position, you should have prior experience in landscaping, lawn service, or similar service industries. If you don't already have experience, you must be willing to complete training within 6 months.
The Grounds Guys is a dedicated team of lawn care and landscaping experts who strive to provide exceptional residential and commercial services. We prioritize building great relationships with our customers, ensuring they receive top-notch service.
Job Description
We are looking for a skilled Maintenance Team Member to join our crew. As a front-line employee, you will be responsible for providing exceptional care to our customers, performing tasks related to landscape maintenance at high levels of quality and service delivery. This includes mowing, string trimming, blowing, edging, weeding, pruning, and edging. You must be able to work outdoors in all weather conditions, doing very physical work, able to lift/carry 35-80 pounds often. Your goal will be to ensure everything is wrapped up and set to go for the next day.
Responsibilities:
• Provide exceptional customer service
• Perform landscape maintenance tasks with high-quality results
• Work outdoors in various weather conditions
• Lift and carry heavy equipment (up to 80 pounds)
• Ensure daily tasks are completed efficiently
How We Measure Success
Our success is measured by several key factors:
• Attendance: Regular attendance is crucial for meeting customer service goals
• Budget vs Actual Hours: Managing time planned and spent at each job is essential for profitability
• Return Rates: Ensuring quality control to minimize return visits
• Customer Retention: Building strong relationships with customers to ensure their loyalty
• Full Utilization of Software & Processes: Leveraging software and processes to streamline operations and enhance customer satisfaction
Requirements:
To be considered for this position, you should have prior experience in landscaping, lawn service, or similar service industries. If you don't already have experience, you must be willing to complete training within 6 months.
