What are the responsibilities and job description for the Operations Manager position at The Grounds Guys?
About Us
At Ground Guys, we're a dedicated team of lawn care and landscaping experts who strive to make a great first impression. We pride ourselves on the professional appearance of our crews and the attention to detail we give every job.
We're looking for someone to take a step forward in their career as an Operations Manager. This role is perfect for a proactive leader with a strong work ethic and excellent communication skills.
Responsibilities
The successful candidate will be responsible for:
* Overseeing the overall operations of the business
* Identifying and resolving training issues to ensure quality work
* Interacting with customers to identify opportunities for 'contract extra work'
* Maintaining a positive company culture and providing support to staff members
* Implementing and maintaining safety training, equipment maintenance, payroll reporting, completion of all services, routing and scheduling, gross margins, and reporting processes to the Owner
* Managing personnel functions including hiring, promoting, merit recommendations, disciplinary actions, and vacation schedules of all field personnel and staff
Key Performance Indicators (KPIs)
We measure success by:
* Attendance: setting an example for the rest of the team
* Budget vs Actual Hours: managing time planned and spent at each job to keep jobs profitable
* Return Rates: ensuring quality control to minimize rework
* Crew Retention: maintaining a healthy team environment and reducing turnover
* Customer Retention: building great relationships with customers and ensuring exceptional service
Requirements
To be considered for this position, you must have:
* A clean driving history with experience driving a trailer
* Knowledge of mowers, trimmers, tractors, etc., including operation and preventative maintenance
* The ability to obtain required certifications and licenses within 6 months if necessary
Benefits and Pay
This position offers a competitive salary range of $22-$35 per hour, dependent on experience. If you're a motivated and skilled leader looking to take your career to the next level, we encourage you to apply today.
At Ground Guys, we're a dedicated team of lawn care and landscaping experts who strive to make a great first impression. We pride ourselves on the professional appearance of our crews and the attention to detail we give every job.
We're looking for someone to take a step forward in their career as an Operations Manager. This role is perfect for a proactive leader with a strong work ethic and excellent communication skills.
Responsibilities
The successful candidate will be responsible for:
* Overseeing the overall operations of the business
* Identifying and resolving training issues to ensure quality work
* Interacting with customers to identify opportunities for 'contract extra work'
* Maintaining a positive company culture and providing support to staff members
* Implementing and maintaining safety training, equipment maintenance, payroll reporting, completion of all services, routing and scheduling, gross margins, and reporting processes to the Owner
* Managing personnel functions including hiring, promoting, merit recommendations, disciplinary actions, and vacation schedules of all field personnel and staff
Key Performance Indicators (KPIs)
We measure success by:
* Attendance: setting an example for the rest of the team
* Budget vs Actual Hours: managing time planned and spent at each job to keep jobs profitable
* Return Rates: ensuring quality control to minimize rework
* Crew Retention: maintaining a healthy team environment and reducing turnover
* Customer Retention: building great relationships with customers and ensuring exceptional service
Requirements
To be considered for this position, you must have:
* A clean driving history with experience driving a trailer
* Knowledge of mowers, trimmers, tractors, etc., including operation and preventative maintenance
* The ability to obtain required certifications and licenses within 6 months if necessary
Benefits and Pay
This position offers a competitive salary range of $22-$35 per hour, dependent on experience. If you're a motivated and skilled leader looking to take your career to the next level, we encourage you to apply today.
Salary : $22 - $35
